Tele Caller Executive

Oh! Puhleeez Digital Marketing Solutions; Delhi; On-site; INR 223,000 - 335,000; Full time

Job summary

Oh! Puhleeez Digital Marketing Solutions in Delhi is seeking a dynamic Lead Generation & Sales Associate.

You will call prospective students/clients from Meta Ads, Google Ads, and inquiries, and convert qualified leads into admissions or client projects. You will nurture leads via phone, WhatsApp, and email, counsel on offerings, handle objections, promote current offers, and coordinate with internal teams to ensure smooth onboarding after conversion.

Responsibilities

• Lead Calling & Follow-ups: Call prospective students/clients from Meta Ads, Google Ads, website enquiries, and other lead sources.
• Student/Client Conversion: Convert qualified leads into paid admissions, course registrations, or confirmed client projects by explaining offerings, benefits, pricing, and value propositions.
• Lead Nurturing: Follow up with interested prospects through phone calls, WhatsApp messages, and emails until conversion.
• Counselling & Query Handling: Understand student/client requirements, provide relevant information, resolve objections, and guide prospects towards making a purchase decision.
• Sales Target Achievement: Meet daily calling targets, follow-up targets, and monthly conversion and revenue goals.
• WhatsApp Communication: Share course details, brochures, fee structures, promotional offers, testimonials, and other sales-related information with prospective students/clients.
• CRM & Lead Management: Maintain accurate records of calls, follow-ups, lead status, interested prospects, admissions, and conversions in the CRM or assigned spreadsheet.
• Social Media Reels: Appear in or coordinate short-form Instagram Reels, promotional videos, student-focused content, client testimonials, and sales-oriented videos.
• Content & Video Coordination: Assist in developing reel ideas, scripts, hooks, and calls to action that generate enquiries and support student/client acquisition.
• Social Media Engagement: Respond to relevant comments, DMs, and enquiries on social media and convert interested users into qualified leads.
• Campaign & Offer Promotion: Communicate current offers, discounts, upcoming batches, deadlines, and promotional campaigns to prospects.
• Daily Reporting: Submit daily reports covering calls made, connected calls, follow-ups completed, qualified leads, admissions/client conversions, and revenue generated.
• Coordination with Internal Teams: Coordinate with counsellors, marketing, admissions, and operations teams to ensure smooth onboarding after conversion.
• Customer Relationship Management: Maintain professional communication with prospects and newly converted students/clients to improve satisfaction and reduce drop-offs.

Job description

• 1. Lead Calling & Follow-ups: Call prospective students/clients from Meta Ads, Google Ads, website enquiries, and other lead sources.
• 2. Student/Client Conversion: Convert qualified leads into paid admissions, course registrations, or confirmed client projects by explaining offerings, benefits, pricing, and value propositions.
• 3. Lead Nurturing: Follow up with interested prospects through phone calls, WhatsApp messages, and emails until conversion.
• 4. Counselling & Query Handling: Understand student/client requirements, provide relevant information, resolve objections, and guide prospects towards making a purchase decision.
• 5. Sales Target Achievement: Meet daily calling targets, follow-up targets, and monthly conversion and revenue goals.
• 6. WhatsApp Communication: Share course details, brochures, fee structures, promotional offers, testimonials, and other sales-related information with prospective students/clients.
• 7. CRM & Lead Management: Maintain accurate records of calls, follow-ups, lead status, interested prospects, admissions, and conversions in the CRM or assigned spreadsheet.
• 8. Social Media Reels: Appear in or coordinate short-form Instagram Reels, promotional videos, student-focused content, client testimonials, and sales-oriented videos.
• 9. Content & Video Coordination: Assist in developing reel ideas, scripts, hooks, and calls to action that generate enquiries and support student/client acquisition.
• 10. Social Media Engagement: Respond to relevant comments, DMs, and enquiries on social media and convert interested users into qualified leads.
• 11. Campaign & Offer Promotion: Communicate current offers, discounts, upcoming batches, deadlines, and promotional campaigns to prospects.
• 12. Daily Reporting: Submit daily reports covering calls made, connected calls, follow-ups completed, qualified leads, admissions/client conversions, and revenue generated.
• 13. Coordination with Internal Teams: Coordinate with counsellors, marketing, admissions, and operations teams to ensure smooth onboarding after conversion.
• 14. Customer Relationship Management: Maintain professional communication with prospects and newly converted students/clients to improve satisfaction and reduce drop-offs.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person