Tele Caller

SSV Construction; Chennai; Vor Ort; INR 167.000 - 279.000; Vollzeit

Benefits dieser Stelle

Sales incentives

Performance bonus

Annual bonus

Zusammenfassung

SSV Construction in Chennai is seeking a proactive telecaller to engage with prospective customers for residential villa projects. You will handle outbound calls, explain specifications, pricing, amenities and location details, and track responses in CRM or Excel.

The role requires excellent Tamil and English communication, basic MS Excel, and a target-driven mindset. Freshers with strong communication are welcome along with prior telecalling experience in real estate.

Qualifikationen

• Good communication in Tamil and English.
• Experience in telecalling, preferably in real estate.
• Basic knowledge of MS Excel and WhatsApp.
• Strong convincing and negotiation skills.
• Ability to handle customer enquiries and objections.
• Positive attitude and target-oriented approach.
• Freshers with good communication skills may apply.

Aufgaben

• Make outbound calls to prospective customers from company databases and inquiries.
• Explain residential villa projects, specifications, pricing, amenities and location details.
• Understand customer requirements, budget and property preferences.
• Generate qualified leads and identify potential buyers.
• Follow up regularly with interested customers via phone and WhatsApp.
• Schedule site visits and coordinate appointments with the sales team.
• Maintain daily call records, customer details and follow-up status.
• Update customer information and lead progress in CRM or Excel.
• Convert enquiries into genuine site visit opportunities.
• Coordinate with the sales and marketing teams to achieve monthly lead and site visit targets.
• Maintain professional communication and build relationships with prospective customers.

Kenntnisse

Communication in Tamil and English

Telecalling

Negotiation skills

Customer handling

Lead generation

Tools

MS Excel

WhatsApp

CRM software

Jobbeschreibung

Roles & Responsibilities:

1. Make outbound calls to prospective customers from company-provided databases and incoming enquiries.
2. Explain our residential villa projects, specifications, pricing, amenities and location details.
3. Understand customer requirements, budget and property preferences.
4. Generate qualified leads and identify potential buyers.
5. Follow up regularly with interested customers through phone calls and WhatsApp.
6. Schedule site visits and coordinate appointments with the sales team.
7. Maintain daily call records, customer details and follow-up status.
8. Update customer information and lead progress in CRM or Excel.
9. Convert enquiries into genuine site visit opportunities.
10. Coordinate with the sales and marketing teams to achieve monthly lead and site visit targets.
11. Maintain professional communication and good relationships with prospective customers.

Skills & Requirements:

• Good communication skills in Tamil and English.
• Previous experience in telecalling, preferably in real estate.
• Basic knowledge of MS Excel and WhatsApp.
• Good convincing and negotiation skills.
• Ability to handle customer enquiries and objections.
• Positive attitude and target-oriented approach.
• Freshers with good communication skills can also apply.

Key Performance Indicators (KPIs):

• Number of calls made per day.
• Number of qualified leads generated.
• Number of successful follow-ups.
• Number of site visits scheduled.
• Lead conversion performance.

Perks and benefits

• Sales incentives
• Performance bonus
• Annual bonus