Technology Support Engineer

Ashtech Infotech Pvt Ltd; Ahmedabad District; On-site; INR 450,000 - 650,000; Full time

Job summary

Ashtech Infotech Pvt Ltd in Ahmedabad is seeking a skilled IT Infrastructure Administrator with 2-3 years of experience. The role covers server, storage, virtualization, and backup admin tasks in a mature enterprise data center environment.

You will install, configure, and maintain Windows Server, Linux, VMware ESXi, Hyper-V, and related backup/recovery solutions while ensuring high availability and optimal performance. Strong documentation is essential.

Qualifications

• Experience in end-to-end server, storage, virtualization, and backup administration.
• Hands-on with Windows Server, Linux, VMware vSphere, and Hyper-V.
• Experience managing ADDS, DNS, DHCP, GPO, DFS/DFSR, and File Server.

Responsibilities

• Manage end-to-end implementation, configuration, and maintenance of enterprise IT infrastructure.
• Perform server and storage rack mounting, hardware installation, configuration, and troubleshooting.
• Install, configure, upgrade, and maintain Windows Server, Linux, and VMware ESXi OSs.

Skills

Server Admin

Storage Admin

Virtualization

Backup Admin

Windows Server

Linux

ADDS / DNS / DHCP / GPO

SAN/NAS

Troubleshooting

Documentation

Education

Bachelor's degree in CS/IT

Tools

VMware vSphere

Microsoft Hyper-V

Commvault

Veritas Backup Exec

Veritas NetBackup

Veeam Backup & Replication

Job description

Experience:

Minimum 2 - 3 years

Key Responsibilities & Skills:

• Manage end-to-end implementation, configuration, and maintenance of enterprise IT infrastructure, including servers, storage, networking, virtualization, and backup solutions.
• Perform server and storage rack mounting, hardware installation, configuration, and troubleshooting activities.
• Install, configure, upgrade, and maintain Windows Server, Linux, and VMware ESXi operating systems, including firmware and BIOS updates.
• Administer and support Active Directory Domain Services (ADDS), DNS, DHCP, File Server, DFS/DFSR, and Group Policy (GPO) environments.
• Configure and manage storage infrastructure, including RAID arrays, storage pools, volumes, LUNs, and host mappings.
• Administer and maintain virtualization platforms such as VMware vSphere and Microsoft Hyper-V, including Virtual Machine High Availability (HA).
• Deploy, configure, and support Hyper-V Failover Clusters and SQL Server Failover Clusters to ensure business continuity and high availability.
• Implement, manage, and monitor enterprise backup and disaster recovery solutions, including Commvault, Veritas Backup Exec, Veritas NetBackup, Veeam Backup & Replication, and Veeam M365 Backup.
• Monitor system performance, troubleshoot infrastructure issues, and ensure optimal availability and reliability of IT systems.
• Maintain technical documentation, configuration records, and standard operating procedures.

Required Skills:

• Strong experience in server, storage, virtualization, and backup administration.
• Hands-on expertise with Windows Server, Linux, VMware vSphere, and Microsoft Hyper-V.
• Knowledge of Active Directory, DNS, DHCP, GPO, DFS/DFSR, and File Server management.
• Experience in storage management, RAID configuration, and SAN/NAS environments.
• Proficiency in enterprise backup and recovery solutions.
• Strong troubleshooting, problem-solving, and documentation skills.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as Microsoft, VMware, Veeam, Veritas, or other infrastructure-related certifications are preferred.
• Experience working in enterprise data centre and IT infrastructure environments.