Techno-Functional Consultant SAP S/4HANA Service
Location: Hyderabad
Work Mode: Hybrid / As per business requirements
Interview Mode: Face-to-Face – Mandatory (Last round)
Experience: 5+ Years
Domain: SAP S/4HANA Service | SAP CS | EAM/PM
About the Role
We are looking for an experienced Techno-Functional Consultant – SAP S/4HANA Service to join our team and contribute to a large-scale SAP transformation journey.
In this role, you will work on SAP S/4HANA Service, supporting the transition from traditional SAP Customer Service (CS) to S/4HANA Service. You will play an important role in designing and delivering globally harmonized service processes while working closely with business stakeholders, SAP functional teams and technical teams.
This is an excellent opportunity for professionals who enjoy working at the intersection of SAP Service, EAM/Plant Maintenance, SD, MM and Finance and want to work on complex enterprise transformation initiatives.
Key Responsibilities
- Act as a Techno-Functional SME for SAP S/4HANA Service.
- Support the transition and transformation from SAP CS to SAP S/4HANA Service.
- Design and implement globally harmonized service processes following SAP clean-core principles.
- Work with Service Orders, Maintenance Orders and maintenance execution/confirmations.
- Understand and support end-to-end service processes including external customer billing and intercompany charging.
- Collaborate with SD, MM, Finance and EAM/Plant Maintenance teams for cross-functional integration.
- Work closely with business stakeholders and external service partners to translate business requirements into SAP solutions.
- Support functional/technical design, configuration, testing, data migration and deployment activities.
- Provide 2nd and 3rd level support for SAP S/4HANA Service applications.
- Support integration scenarios involving ABAP, APIs, interfaces and SAP CPI.
- Work with SAP Fiori applications and S/4HANA user experiences.
- Participate in an Agile / DevOps environment, working closely with cross-functional product teams.
- Identify opportunities for process improvements, standardization and simplification.
Mandatory Skills & Experience
- Minimum 3 years of experience in SAP CS / Customer Service.
- Strong hands-on experience in SAP S/4HANA Service.
- Experience in SAP CS to S/4HANA Service transformation/migration is highly preferred.
- Strong understanding of SAP Service Orders and related service processes.
- Good understanding of Maintenance Orders / SAP EAM / SAP PM processes.
- Experience with external customer billing and/or intercompany charging.
- Good understanding of integration with SAP SD and MM.
- Understanding of Finance integration, including cost allocation and profitability-related processes.
- Experience with SAP S/4HANA Fiori applications.
- Technical understanding of ABAP, APIs, interfaces and enhancements.
- Exposure to SAP CPI / integration technologies.
- Experience in testing, data migration, deployment and production support.
- Strong stakeholder management and communication skills.
- Experience working in Agile / DevOps environments.
Good to Have
- SAP S/4HANA Service implementation experience.
- Experience in industrial/manufacturing environments.
- SAP S/4HANA Cloud Private Edition experience.
- SAP S/4HANA Service certification.
- Experience working with global stakeholders and distributed teams.
- Experience with clean-core principles and SAP standardization initiatives.
What Makes This Opportunity Attractive?
- Opportunity to work on SAP S/4HANA Service transformation at enterprise scale.
- Exposure to complex end-to-end service and maintenance processes.
- Opportunity to work across SAP Service, EAM, SD, MM and Finance.
- Collaboration with global business and technology stakeholders.
- Exposure to modern SAP technologies including S/4HANA, Fiori, APIs and CPI.
- Opportunity to contribute to a large-scale ERP transformation program and build expertise in next-generation SAP Service solutions.
Education
Bachelor's or Master's degree in Information Technology, Engineering, Business Informatics, Computer Science or a related discipline.
Interview Requirement
Face-to-Face Interview is mandatory. Candidates should be available to attend the interview in Hyderabad (Last round)