Techno Functional Consultant L2

Wipro; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading IT services company in Hyderabad is seeking a Techno Functional Consultant L2. This role requires 8-10 years of experience in bridging technology and business, focusing on ERP solution delivery and client support. You will manage business implementations, optimize processes, and support technical needs. This is a full-time position aimed at mid-senior level professionals.

Qualifications

• 8-10 years of experience in a techno-functional role.
• Proven track record of client solution implementation.
• Strong understanding of ERP systems and business processes.

Responsibilities

• Bridge the gap between project and support teams.
• Drive end-to-end process for business implementations.
• Provide solution support for ERP systems.
• Create and deploy automation tools for process optimization.

Skills

Techno-functional expertise

ERP system architecture

Client solution delivery

Coding standards adherence

Process optimization

Problem-solving

Job description

Join to apply for the Techno Functional Consultant L2 role at Wipro

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution.

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution.

Responsibilities

• Bridging the gap between project and support teams through techno‑functional expertise.
• For a new business implementation project, drive end‑to‑end process from business requirement management to integration & configuration and production deployment.
• Check feasibility of new change requirements and provide optimal solutions to the client with clear timelines.
• Provide techno‑functional solution support for all new business implementations while building the entire system from scratch.
• Support the solutioning team from architectural design, coding, testing and implementation.
• Understand functional design as well as technical design and architecture to be implemented on the ERP system.
• Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production.
• Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions.
• Write code as per the developmental standards to decide upon the implementation methodology.
• Provide product support and maintenance to the clients for a specific ERP solution and resolve day‑to‑day queries/technical problems that may arise.
• Create and deploy automation tools/solutions to ensure process optimization and increase efficiency.
• Serve as a liaison between technical and functional requirements of the project and provide solutioning/advise to clients or internal teams accordingly.
• Support on‑site manager with necessary details regarding any change and off‑site support.

Skill Upgradation and Competency Building

• Clear Wipro exams and internal certifications from time to time to upgrade the skills.
• Attend trainings, seminars to sharpen knowledge in functional/technical domain.
• Write papers, articles, case studies and publish them on the intranet.

Deliverables & Performance Parameters

• 1. Contribution to customer projects – Quality, SLA, ETA, number of tickets resolved, problem solved, number of change requests implemented, zero customer escalation, CSAT.
• 2. Automation – Process optimization, reduction in process/steps, reduction in number of tickets raised.
• 3. Skill upgradation – Number of trainings & certifications completed, number of papers, articles written in a quarter.

Experience: 8‑10 Years.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Information Technology

Industries

• IT Services and IT Consulting

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