Technical Writer JIRA Confluence recommended (Adobe Experience Manager

Tech Mahindra; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tech Mahindra in Bengaluru is seeking a Senior Technical Writer to drive structured content creation for software and enterprise products. You will author topic-based XML documentation using DITA, manage content in Adobe FrameMaker and AEM, and publish assets in a fast-paced Agile environment.

The role requires 5+ years of technical writing experience, strong Jira/Confluence usage, and the ability to translate complex architecture into user-friendly guides.

Qualifications

• 5+ years of professional technical writing experience in software or enterprise tech.
• Proficiency with DITA and Adobe Suite for documentation creation.
• Experience with Agile/Scrum development cycles.

Responsibilities

• Structured Authoring: Create and maintain modular, reusable content using DITA XML and component content management.
• Content & Asset Management: Publish and organize digital assets and web documentation using Adobe Experience Manager (AEM).
• Agile Tracking: Coordinate documentation sprints, backlog grooming, and task tracking via Jira and Confluence.
• Cross-Functional Collaboration: Partner with software engineers, product managers, and QA teams to translate complex architecture into user-friendly guides.

Skills

Technical writing experience

Agile/Scrum

Tools

DITA

Adobe FrameMaker

Adobe Illustrator

Adobe Experience Manager

Jira

Confluence

Job description

A Senior Technical Writer role requiring Jira, Confluence, Adobe Experience Manager (AEM), and DITA typically involves managing structured content workflows, authoring topic-based XML documentation, and tracking deliverables inside Agile software development environments.

Key Responsibilities

• Structured Authoring: Create and maintain modular, reusable content using DITA XML and component content management.
• Content & Asset Management: Publish and organize digital assets and web documentation using Adobe Experience Manager (AEM).
• Agile Tracking: Coordinate documentation sprints, backlog grooming, and task tracking via Jira and Confluence.
• Cross-Functional Collaboration: Partner with software engineers, product managers, and QA teams to translate complex architecture into user-friendly guides.

Essential Qualifications & Skills

• Experience: 5+ years of professional technical writing experience in software or enterprise tech.
• Core Tools: Proficiency in DITA, Adobe Suite (FrameMaker, Illustrator, AEM), Jira, and Confluence.
• Methodologies: Strong grasp of Agile/Scrum development cycles and topic-based authoring principles.