Technical Writer

Cvent; Gurugram District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Cvent is seeking a Technical Writer to own deliverables, apply style guides, and collaborate across teams to improve Confluence architecture and search. The role emphasizes clear, error-free documentation, up-to-date AI awareness, and strong information architecture skills.

You will work with Taxonomy and Enterprise Services to optimize content organization and accessibility across our tech spaces. The position requires proficiency in Markdown, HTML/XML, and experience with VS Code, plus the

Qualifications

• Strong written English with elegant, readable prose.
• Ability to distill complex technical information into clear, accessible instructions.
• Proficiency in proofreading and editing.
• Current AI education or active upskilling in AI.
• Awareness of AI ethics, bias, fairness, transparency and privacy compliance.
• Background in Information Architecture or library science.

Responsibilities

• Write deliverables with accuracy, following Technical Writing team's best practices.
• Follow and apply the style guide to all docs.
• Complete work timely and provide regular progress updates.
• Seek feedback and apply it to improve docs.
• Prioritize tasks and participate in team meetings.
• Maintain a positive attitude when facing challenges.
• Build positive relationships within the team and across departments.
• Collaborate with Taxonomy to improve Confluence organization and architecture, including tagging/labeling.
• Maintain pages in Technology and other spaces.
• Archive Confluence spaces regularly.
• Collaborate with Taxonomy and Enterprise Services to optimize search and usage.

Skills

Strong English

Technical writing

Proofreading

AI education

AI ethics

Information architecture

Python

VS Code

Markdown

HTML

XML

Tools

Markdown

Static site generators

HTML

XML

Job description

Role & responsibilities

Responsibilities

• Take ownership of writing deliverables, ensuring accuracy and adherence to best practices as outlined by the Technical Writing team
• Follow and apply the style guide to all documentation
• Complete assigned work in a timely manner and provide regular updates on progress
• Seek and apply feedback to improve documentation quality
• Prioritize tasks effectively and participate in team meetings
• Demonstrate a positive attitude when working through challenges
• Forge positive relationships within the team and across departments
• In collaboration with the Taxonomy group, manage and improve Confluence organization and architecture, including tagging/labeling and architecture
• Maintain pages in Technology and other designated spaces
• Ensure Confluence spaces are regularly archived with tools or manual processes
• Work closely with Taxonomy and Enterprise Services to optimize search and platform usage

What we are looking for:

• Strong command of written English, with the ability to write elegant, readable prose free of grammatical and spelling errors
• Ability to distill complex technical information into clear, accessible instructions
• Proficiency in proofreading and editing
• Candidates must demonstrate current understanding of AI advancements through measurable AI education and upskilling (such as certifications, coursework, or active participation in AI communities)
• Awareness of ethical and legal considerations in AI, including bias, fairness, transparency, and compliance with data privacy regulations
• Background in Information Architecture or library science
• Some familiarity with proofers marks and style guides
• Python or other coding experience with VS Code
• Familiarity with Markdown documentation and static site generators, HTML or XML
• Previous experience with AI-assisted search/authoring, tagging strategies, and SEO