Technical Content Strategist

Cyntexa; Jaipur; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Mentorship opportunities

Open and transparent culture

Leadership opportunities

Job summary

A cutting-edge technology company is seeking a skilled Technical Content Strategist in Jaipur. This role involves developing a comprehensive content strategy and collaborating with various teams to produce high-quality technical documents. The ideal candidate will have a bachelor's degree, 2+ years of experience in technical content creation, and strong communication skills. Familiarity with Agile methodologies, SEO, and Salesforce technologies is a plus. The company fosters a transparent and open culture, promoting mentorship and leadership opportunities.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience preferred.
• 2+ years of experience in technical content creation, content strategy, or technical writing.
• Familiarity with Agile methodologies and Salesforce technologies is a plus.

Responsibilities

• Develop a content strategy and roadmap for technical documentation.
• Collaborate with engineers and product managers for technical accuracy.
• Write and maintain various technical content including articles and tutorials.
• Audit existing content and ensure it's optimized for SEO.

Skills

Exceptional written and verbal communication skills

Ability to understand complex technical topics

Strong content planning and structuring skills

Experience with Content Management Systems

Basic understanding of SEO practices

Analytical mindset

Time management and organizational skills

Collaborative work with cross-functional teams

Education

Bachelor’s degree in relevant field

2+ years of prior experience in technical content creation

Tools

WordPress

Confluence

Git

Markdown

Job description

We are seeking a skilled and motivated Technical Content Strategist to join our team. In this role, you will be responsible for developing, managing, and executing a content strategy that communicates complex technical concepts to diverse audiences. You will work closely with our development, product, and marketing teams to create high-quality content that aligns with our brand voice and goals.

Educational Qualification

• Bachelor’s degree in a relevant field (e.g., English Honors, Literature, Computer Science, Engineering) or equivalent experience is preferable.
• Prior experience in technical content creation, content strategy, or technical writing: ideally 2+ years.
• Familiarity with Agile methodologies and working in a Scrum environment.
• Experience with writing about Salesforce technologies, platforms, or implementations is a plus.
• Familiarity with product documentation

Key Responsibilities

• Develop a content strategy and roadmap for technical documentation, whitepapers, case studies, blogs, API docs, knowledge base, etc.
• Collaborate with engineers, product managers, and marketing teams to gather input and ensure technical accuracy.
• Write, edit, and maintain content: technical articles, tutorials, developer guides, architecture overviews, release notes, system documentation.
• Audit existing technical content; identify gaps and update outdated material.
• Ensure all content is optimized for SEO, discoverability, readability, and user experience.
• Strong understanding of LLMs and Machine Learning, with the ability to optimize content for visibility across AI-driven platforms such as ChatGPT, Gemini, and other emerging AI search engines.
• Use metrics and analytics to measure content performance (traffic, engagement, feedback)
• Create templates and guidelines to ensure consistent structure, style, tone, and formatting.
• Coordinate content review cycles, manage version control, and enforce content standards.
• Stay up to date with industry trends, relevant tools, and best practices in technical writing, content strategy, and developer experience.
• Conduct regular content audits to identify gaps and opportunities, and analyze content performance using data to drive recommendations for improvement.

Key Skills Required

• Exceptional written and verbal communication skills; clarity and attention to detail.
• Ability to understand complex technical topics (cloud, architectures, APIs, software development life cycles) and convey them to both technical and non‑technical audiences.
• Strong content planning and structuring skills.
• Experience with tools such as Content Management Systems (WordPress, static site generators, etc.), version control (Git), markup languages (Markdown, etc.), documentation tools (Confluence, ReadTheDocs, etc.).
• Basic understanding of SEO practices for technical content.
• Analytical mindset: ability to use data (traffic, feedback, content gaps) to guide content decisions.
• Time management and organizational skills; ability to manage multiple content streams/projects.
• Ability to work collaboratively with cross‑functional teams and take ownership of content initiatives.
• Leadership opportunities, irrespective of the number of years you have worked & your educational backgrounds
• Exposure, training & mentorship of in-demand skill set
• Transparent and open culture