Senior Technical Writer

Cvent, Inc.; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Cvent, Inc. is seeking a skilled AI-focused Technical Writer to craft clear, accurate documentation for AI-enabled features.

You will distill complex technical concepts into accessible guides, maintain Confluence spaces, and collaborate with Taxonomy and Enterprise Services to improve searchability and content organization. The role emphasizes adherence to style guides, rigorous proofreading, and ongoing AI education to stay current with industry best practices.

Qualifications

• Strong command of written English with clear, mistake-free prose.
• Ability to distill complex technical information into accessible instructions.
• Proficiency in proofreading and editing of technical content.
• Demonstrated AI education or upskilling through certifications, coursework, or active participation in AI communities.
• Awareness of ethical and legal considerations in AI, including bias, fairness, transparency, and data privacy compliance.
• Background in Information Architecture or library science.
• Experience with proofer’s marks and style guides.

Responsibilities

• Owns writing deliverables, ensuring accuracy and adherence to our style guide.
• Follows and applies the documentation style guide across content.
• Completes tasks in a timely manner and provides progress updates.
• Seeks feedback to improve documentation quality.
• Prioritizes tasks and participates in team meetings.
• Builds positive relationships within the team and with other departments.
• Collaborates with Taxonomy to manage Confluence organization and tagging architecture.
• Maintains pages in Technology and other spaces; archives outdated content.
• Works with Taxonomy and Enterprise Services to optimize search and usage of the platform.

Skills

Strong written English

Technical writing

Proofreading

AI knowledge

Ethics in AI

Information architecture

Markdown

Python

VS Code

HTML/XML

Tools

Confluence

Markdown

HTML

XML

VS Code

Job description

Overview:

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

In This Role, You Will:

• Take ownership of writing deliverables, ensuring accuracy and adherence to best practices as outlined by the Technical Writing team
• Follow and apply the style guide to all documentation
• Complete assigned work in a timely manner and provide regular updates on progress
• Seek and apply feedback to improve documentation quality
• Prioritize tasks effectively and participate in team meetings
• Demonstrate a positive attitude when working through challenges
• Forge positive relationships within the team and across departments
• In collaboration with the Taxonomy group, manage and improve Confluence organization and architecture, including tagging/labeling and architecture
• Maintain pages in Technology and other designated spaces
• Ensure Confluence spaces are regularly archived with tools or manual processes
• Work closely with Taxonomy and Enterprise Services to optimize search and platform usage

Here’s What You Need:

• Strong command of written English, with the ability to write elegant, readable prose free of grammatical and spelling errors
• Ability to distill complex technical information into clear, accessible instructions
• Proficiency in proofreading and editing
• Candidates must demonstrate current understanding of AI advancements through measurable AI education and upskilling (such as certifications, coursework, or active participation in AI communities)
• Awareness of ethical and legal considerations in AI, including bias, fairness, transparency, and compliance with data privacy regulations
• Background in Information Architecture or library science
• Some familiarity with proofer’s marks and style guides
• Python or other coding experience with VS Code
• Familiarity with Markdown documentation and static site generators, HTML or XML
• Previous experience with AI-assisted search/authoring, tagging strategies, and SEO