Technical Writer

Talent Smart Soft Solutions; Chennai District; Hybrid; INR 900,000 - 1,200,000; Full time

Job summary

Talent Smart Soft Solutions in Chennai, India is seeking an experienced Technical Writer to produce comprehensive user guides, API documentation, release notes, online help, and architecture guides for Banking and Semiconductor software products.

You will collaborate with Developers, Product Managers, QA, UX, Architects and SMEs, applying Agile, DDLC, and Structured Authoring, and harness GenAI and Copilot tools to streamline documentation workflows.

Qualifications

• Experience: 9+ years as a Technical Writer / Content Architect.
• Strong experience in technical documentation including User Guides, API Documentation, Release Notes, Online Help, Architecture Guides, and Data Dictionary Manuals.
• Hands-on experience documenting REST APIs (endpoints, request/response, parameters, error codes).
• Experience creating architecture documentation and ERD diagrams.
• Strong knowledge of Agile, DITA, Structured Authoring, and DDLC methodologies.

Responsibilities

• Develop and maintain comprehensive technical documentation artifacts.
• Collaborate with Developers, Product Managers, QA, UX, Architects, and SMEs.
• Create architecture documentation and ERD diagrams.
• Document DevOps processes, installation, configuration, deployment, and operations guides.

Skills

Technical writing

API documentation

REST APIs

Agile

Structured authoring

DDLC

Gen AI

Microsoft Copilot

Tools

Adobe FrameMaker

Oxygen XML

RoboHelp

Markdown

MS Word

Confluence

JIRA

Git

SharePoint

Job description

Role & responsibilities

Technical Writer

• Experience: 9+ years as a Technical Writer / Content Architect.
• Strong experience in technical documentation including User Guides, API Documentation, Release Notes, Online Help, Architecture Guides, and Data Dictionary Manuals.
• Hands-on experience documenting REST APIs (endpoints, request/response, parameters, error codes).
• Experience creating architecture documentation and ERD diagrams.
• Strong knowledge of Agile, DITA, Structured Authoring, and DDLC methodologies.
• Proficient with Adobe FrameMaker, Oxygen XML, RoboHelp, Markdown, MS Word.
• Experience using Confluence, JIRA, Git, SharePoint for documentation and collaboration.
• Collaborated with Developers, Product Managers, QA, UX, Architects, and SMEs.
• Experience in DevOps documentation, installation, configuration, deployment, and operational guides.
• Knowledge of Gen AI and Microsoft Copilot for documentation workflows.
• Domain experience in Banking (Finacle) and Semiconductor software products