Technical Support (International Voice) - Night Shift

Movate; Tamil Nadu; On-site; INR 350,000 - 600,000; Full time

Job summary

Movate in Chennai, Ambattur is seeking a Technical Support Engineer for the International Voice Process on a night shift, office-based role. The position offers ground-floor training and exposure to global customers.

The ideal candidate has at least 6 months experience in international voice support, strong technical troubleshooting skills, and fluent English communication to deliver excellent customer service while resolving issues on first contact.

Qualifications

• 6 months of experience in international voice process.
• Technical support experience is mandatory.
• Excellent verbal communication in English.
• Strong troubleshooting, analytical and customer-handling skills.

Responsibilities

• Provide technical assistance to international customers.
• Diagnose and resolve technical issues with first-call resolution.
• Deliver exceptional customer service and ensure customer satisfaction.

Skills

Verbal communication

Troubleshooting

Customer handling

Job description

? We're Hiring: Technical Support Engineer - International Voice Process ?

Location: Ambattur, Chennai (Work from Office)

Shift: Night Shift

Weekly Off: Rotational Week Offs

Walk-In Location: Ground Floor, Ambit IT Park, Ambattur Industrial Estate 1st Cross Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058

Please note that this role is intended for experienced candidates and is not suitable for freshers.

?Eligibility:

• Minimum 6 months of experience in an International Voice Process.
• Technical Support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong troubleshooting, analytical, and customer handling skills.

?Key Responsibilities:

• Provide technical assistance to international customers.
• Diagnose and resolve technical issues with a focus on first-call resolution.
• Deliver exceptional customer service while ensuring customer satisfaction.

?About us:

Movate is a leading global digital technology and customer experience (CX) services company that partners with some of the world's most recognized brands to deliver innovative business solutions. With expertise spanning technical support, customer experience management, digital engineering, AI-driven services, and business transformation, Movate empowers organizations to accelerate growth while fostering a culture of innovation, continuous learning, and career development for its employees.

At Movate, you'll have the opportunity to work with a global organization that values innovation, continuous learning, and professional growth. If you're ready to take the next step in your career.

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