Technical Support Executive / Graduate / Chennai

ELK Education Consultants Pvt. Ltd; Chennai District; On-site; INR 250,000 - 350,000; Full time

Job summary

ELK Education Consultants Pvt. Ltd in Chennai seeks a support professional to coordinate with User and Technical teams, raise technical tickets, and ensure timely resolution of issues.

The role requires understanding CRM software, MS Office, and the ability to explain problems in clear English in writing.

Qualifications

• Must understand CRM software and MS Office.
• Must be able to describe the problem in clear English.
• Good written communication.

Responsibilities

• Coordinate with the User team and Technical Team.
• Raise Technical Tickets and Ensure timely resolution of the same.
• Understand and make logical decisions regarding the issue.
• Must understand various CRM softwares, MS Office and should be able to write with correct English few sentences explaining the problem.
• Technical and IT skills will be add-on.

Skills

CRM software knowledge

MS Office

English writing

Job description

Responsibilities

• Coordinate with the User team and Technical Team.
• Raise Technical Tickets and Ensure timely resolution of the same.
• Understand and make logical decisions regarding the issue.
• Must understand various CRM softwares, MS Office and should be able to write with correct English few sentences explaining the problem.
• Technical and IT skills will be add-on

Recruiter Name : Ajith

Email Address : [e-mail]

Phone No. : Ajith - 9731447823

Contact Company : ELK Education Consultants Pvt. Ltd.