Technical Support Executive

Shree Hr Consultancy Services

Kolkata District

On-site

INR 180,000 - 240,000

Full time

9 days ago

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Job summary

Shree Hr Consultancy Services in Kolkata seeks a motivated IT Helpdesk Specialist to provide primary troubleshooting, software navigation, and reliable end-user support.

The role emphasizes strong communication, proactive problem solving, and a collaborative, growth‑oriented environment where you can contribute to achieving business targets.

Join a team that values initiative, teamwork, and customer focus, with opportunities to advance as you build technical and service skills.

Qualifications

3+ years of experience in IT helpdesk or tech support.
Excellent communication and proactive approach to targets.
Strong problem-solving and teamwork abilities.

Responsibilities

Provide primary IT troubleshooting to end-users.
Offer software navigation assistance.
Deliver reliable helpdesk support with a proactive customer focus.

Skills

Communication

Operations

Team Management

Problem Solving

IT troubleshooting

Software navigation

Helpdesk support

Job description

Job Summary

Provide primary IT troubleshooting, software navigation assistance, and reliable helpdesk support to end-users.

We are urgently looking for a highly motivated and skilled professional to join our team in the Tech Support sector. The ideal candidate will have a strong track record of success, excellent communication skills, and a proactive approach to achieving business targets. This role offers excellent growth potential, a collaborative work environment, and the opportunity to make a significant impact.

Responsibilities