Desktop Support Engineer

Quantbot; Mohali; On-site; INR 180,000 - 300,000; Full time

Job summary

Greystar Mohali is seeking eager fresh graduates to join our IT support team. You will provide first-line technical support for end users, troubleshoot hardware and software issues, and assist with desktop setup and maintenance.

You will support Windows OS, MS Office, and user accounts, while logging and tracking tickets. A willingness to work flexible shifts will help you thrive in this role.

Qualifications

• Fresh graduates welcome to apply.
• Basic understanding of Desktop Support and Troubleshooting is expected.
• Knowledge of Windows OS, MS Office, and Networking Fundamentals is needed.
• Good communication and problem-solving skills are required.
• Willingness to work in flexible shifts.

Responsibilities

• Provide first-level technical support to end users.
• Troubleshoot hardware, software, and basic network issues.
• Install, configure, and maintain desktops, laptops, and peripherals.
• Support Microsoft Windows, Office applications, and user account management.
• Log, track, and update support tickets.

Skills

Troubleshooting

Communication skills

Flexible shifts

Tools

Windows OS

MS Office

Networking Fundamentals

Job description

Batch: 2024/2025/2026. Description: We at Greystar, Mohali looking for enthusiastic and passionate freshers to join our team.

Key Responsibilities:

• Provide first-level technical support to end users
• Troubleshoot hardware, software, and basic network issues
• Install, configure, and maintain desktops, laptops, and peripherals
• Support Microsoft Windows, Office applications, and user account management
• Log, track, and update support tickets

What We're Looking For:

• Basic understanding of Desktop Support and Troubleshooting
• Knowledge of Windows OS, MS Office, and Networking Fundamentals
• Good communication and problem-solving skills
• Willingness to work in flexible shifts
• This is a great opportunity for fresh graduates to build a strong foundation in IT Infrastructure and End-User Support.