Technical Support Engineer

Viable Search Consultants; Mumbai; On-site; INR 300,000 - 600,000; Full time

Job summary

A consulting firm in Mumbai is seeking a Technical Support Engineer to manage technical issues and provide solutions. The ideal candidate should possess a Bachelor's degree in Computing and have 1-2 years of experience, preferably in the travel industry. Key responsibilities include troubleshooting technical problems and managing employee database systems. This is a full-time position with opportunities for growth.

Qualifications

• Graduate, Fresher or relevant experience of 1-2 years in Travel Background preferred.

Responsibilities

• To look into issues and resolving queries.
• To resolve tickets representing staff - generated technical requests or problems.
• Documentation of policies & Corporates Configuration.
• Handling Corporate Employee Database Management Systems.
• Responding to Technological Failures and Concerns.
• Managing day to day issues raised in respective modules.

Skills

Good interpersonal skills

Excellent Knowledge of computer

Phone & Email in Technical Support

Software & Technical Troubleshooting & Problem Solving

SQL Database Queries

PHP Language

Education

Bachelor of Science in Computing and Security Technology

Job description

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Founder & CEO at Viable Search Consultants | Driving Business Excellence

Job Description:-

• To look into issues and resolving quires.
• To resolve tickets representing staff - generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
• Documentation of policies & Corporates Configuration.
• Handling Corporate Employee Database Management Systems
• Responding to Technological Failures and Concerns
• Managing day to day issues raised in respective modules.

Required Skills:-

• Good interpersonal skills.
• Excellent Knowledge of computer.
• Phone & Email in Technical Support
• Software & Technical Troubleshooting & Problem Solving
• SQL Database Quires
• PHP Language

Qualification & Experience:-

• Graduate, Fresher or relevant experience of 1-2 years in Travel Background preferred.
• Bachelor of Science in Computing and Security Technology.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Travel Arrangements

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