Technical Support Engineer

Staffington Global; Hyderabad; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Staffington Global is seeking a skilled Infrastructure Operations professional in Hyderabad, India. Candidates must have 3+ years of relevant experience, proficiency in UNIX/Linux, and Oracle SQL. Emphasis is placed on attention to detail and the ability to work independently and methodically.

This role requires effective communication for documentation via Jira and demands a disciplined work ethic to monitor operations effectively.

Qualifications

• 3+ years in infrastructure operations, NOC, or technical support.
• Strong UNIX/Linux skills: log analysis, process and service management.
• Hands-on experience with a monitoring platform.

Skills

Infrastructure operations

UNIX/Linux skills

Monitoring platforms (Zabbix, Prometheus, Azure Monitor)

Oracle SQL proficiency

Strong organization and planning skills

Clear written English

High attention to detail

Job description

• 3+ years in infrastructure operations, NOC, or technical support
• Strong UNIX/Linux skills: log analysis, process and service management, cron jobs, basic scripting
• Hands-on experience with a monitoring platform: Zabbix, Prometheus, Azure Monitor or equivalent.
• Oracle SQL proficiency — data validation and anomaly detection in production databases
• Methodical, high-disciplined working style — NOC watch demands consistent alertness across a full 12-hour shift
• Ability to work independently overnight with sound escalation judgement
• Clear written English for complete, accurate Jira ticket and runbook documentation
• Strong organization, planning, estimation skills; ability to multi-task and monitor others’ activities.
• High attention to detail; strong comprehension and lateral thinking.
• Integrity, transparency, and a customer-first mindset