Technical support Associate

VyomWorld; Mumbai; On-site; INR 112,000 - 145,000; Full time

Benefits offered by this job

Shift work

Job summary

VyomWorld in Mumbai seeks an entry-level customer support executive to handle inquiries across voice, email, and chat, 24/7. Candidates with HSC or Diploma, BE-Tech, or Graduate qualification and strong English communication are preferred. Fresher applicants are welcome, and flexibility to work shifts is required.

Knowledge of hardware, DOS, and PC technology is essential. Salary ranges from INR 10,000 to INR 13,000 per month, with opportunities to grow as you gain experience in a busy,

Qualifications

• Proficient in spoken and written English.
• Knowledge of hardware, DOS and PC technology.
• Willing to work in shifts; fresher may apply.

Responsibilities

• Handle customer concerns and queries via voice, e-mail, and chat around the clock.
• Provide information and status updates to customers as needed.
• Escalate issues appropriately and document interactions in the system.

Skills

English communication

Hardware knowledge

DOS & PC tech

Education

HSC or Diploma

BE/Tech

Graduate

Job description

One of the Leading International Call Centre & BPO Provider In India. Manage customer concerns & queries through multiple channels including voice, e-mail and chat on a 24/7 basis. Examples of this include customers calling to check on their queries status, customers calling to check for information etc.

Age 19yrs to 45yrs. HSC+3 years of Diploma, BE-Tech, Graduate, Excellent Spoken, written English communication skills, Knowledge of Hardware, DOS & PC technology is must. ready to work in shifts. Fresher May apply.

Salary : 10k to 13k pm.

D-608, Srystal Plaza
Opp Fame Adlabs
Andheri New Link rd,
Andheri(W)
Mumbai-400053

Reference: TSR_pune

Email: [e-mail]