Technical Specialist-Testing Services

Birlasoft; Karnataka; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Birlasoft in Bengaluru is seeking a Technical Specialist-Testing Services to develop, execute, and maintain automated test scripts using ServiceNow ATF. You will validate modules, workflows, catalog items, integrations, and custom apps across releases, and support major upgrades.

The role emphasizes regression testing, defect management, and collaboration across SDLC with agile teams. Preference for Playwright/Selenium, API testing, and GitHub Enterprise; strong focus on continuous improvement

Qualifications

• Experience with automated testing using ServiceNow ATF and ServiceNow Testing.
• Strong knowledge of functional and regression testing strategies.
• Experience logging and tracking defects across SDLC and collaborating with developers.

Responsibilities

• Develop, execute, and maintain automated test scripts using ATF.
• Validate ServiceNow modules, workflows, catalog items, integrations, and custom apps.
• Support upgrade testing activities and create regression test suites.
• Log defects and track resolution with cross-functional teams.
• Drive test automation and continuous improvement to increase coverage.

Skills

ServiceNow Testing

ServiceNow ATF

Functional & Regression Testing

Defect Management

Test Planning & Execution

Agile/Scrum

Tools

GitHub Enterprise

Job description

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Location: INDIA - BENGALURU - AUTOMOTIVE

Title: Technical Specialist-Testing Services

Description:

Area(s) of responsibility

• Develop, maintain, and execute automated test scripts using ServiceNow Automated Test Framework (ATF) (mandatory).
• Validate ServiceNow modules, workflows, catalog items, integrations, and custom applications across releases.
• Support major, minor, patch, and platform upgrade testing activities.
• Create and maintain regression test suites to ensure release quality and platform stability.
• Log, track, and validate defects through resolution while working closely with developers and stakeholders.
• Analyze test results, identify quality risks, and provide release readiness recommendations.
• Collaborate with Product Owners, Developers, Business Analysts, and Platform Teams throughout the SDLC.
• Contribute to test strategy, test planning, and quality governance processes.
• Drive test automation and continuous improvement initiatives to increase coverage and efficiency.
• Utilize version control and test management tools to maintain testing assets and documentation.
• Experience with Playwright and/or Selenium automation frameworks is highly desirable and considered a strong plus.
• Knowledge of Agile methodologies, CI/CD practices, API testing, and enterprise ServiceNow implementations is preferred.

Required Skills

• ServiceNow Testing
• ServiceNow ATF (Must Have)
• Functional & Regression Testing
• Defect Management
• Test Planning & Execution
• Agile/Scrum

Preferred Skills

• Playwright
• Selenium
• API Testing
• GitHub Enterprise
• ServiceNow Upgrade Testing & Release Validation