ServiceNow Test Automation Engineer

Birlasoft Limited; Bengaluru; On-site; INR 900,000 - 1,800,000; Full time

Job summary

Birlasoft Limited in Bengaluru, India, is seeking a QA professional specializing in ServiceNow testing to join our team. You will develop and execute automated ATF scripts, validate modules and workflows across releases, and support upgrade testing.

You will collaborate with product owners, developers, and platform teams, contribute to test strategy and governance, and drive automation initiatives to improve coverage and efficiency. Experience with Playwright or Selenium is a plus.

Qualifications

• Must have ServiceNow Testing experience.
• ATF experience is mandatory.
• Strong skills in functional and regression testing.
• Defect tracking and management capabilities.
• Experience with agile/Scrum environments.
• Ability to plan and execute tests across releases.

Responsibilities

• Develop, maintain, and execute automated test scripts using ServiceNow ATF (mandatory).
• Validate ServiceNow modules, workflows, catalog items, integrations, and custom applications across releases.
• Support major, minor, patch, and platform upgrade testing activities.
• Create and maintain regression test suites to ensure release quality and platform stability.
• Log, track, and validate defects through resolution with developers and stakeholders.
• Analyze test results, identify quality risks, and provide release readiness recommendations.
• Collaborate with Product Owners, Developers, Business Analysts, and Platform Teams throughout the SDLC.
• Contribute to test strategy, test planning, and quality governance processes.
• Drive test automation and continuous improvement initiatives to increase coverage and efficiency.
• Utilize version control and test management tools to maintain testing assets and documentation.

Skills

ServiceNow Testing

ServiceNow ATF

Functional & Regression Testing

Defect Management

Test Planning & Execution

Agile/Scrum

Tools

Playwright

Selenium

API Testing

GitHub Enterprise

ServiceNow Upgrade Testing

Job description

Subcontractor Area(s) of responsibility

• Develop, maintain, and execute automated test scripts using ServiceNow Automated Test Framework (ATF) (mandatory).
• Validate ServiceNow modules, workflows, catalog items, integrations, and custom applications across releases.
• Support major, minor, patch, and platform upgrade testing activities.
• Create and maintain regression test suites to ensure release quality and platform stability.
• Log, track, and validate defects through resolution while working closely with developers and stakeholders.
• Analyze test results, identify quality risks, and provide release readiness recommendations.
• Collaborate with Product Owners, Developers, Business Analysts, and Platform Teams throughout the SDLC.
• Contribute to test strategy, test planning, and quality governance processes.
• Drive test automation and continuous improvement initiatives to increase coverage and efficiency.
• Utilize version control and test management tools to maintain testing assets and documentation.
• Experience with Playwright and/or Selenium automation frameworks is highly desirable and considered a strong plus.
• Knowledge of Agile methodologies, CI/CD practices, API testing, and enterprise ServiceNow implementations is preferred.

Required Skills

• ServiceNow Testing
• ServiceNow ATF (Must Have)
• Functional & Regression Testing
• Defect Management
• Test Planning & Execution
• Agile/Scrum

Preferred Skills

• Playwright
• Selenium
• API Testing
• GitHub Enterprise
• ServiceNow Upgrade Testing & Release Validation