Technical Services Engineer - Freshers

Impact Hr & Km Solutions; Nashik District; On-site; INR 180,000 - 240,000; Full time

Job summary

Impact HR and KM Solutions in Nashik is seeking a Technical Service Engineer with 0–1 year of experience and a Diploma. You will provide technical support and solutions to customers, install and configure products at customer locations, and work closely with installation teams to ensure proper setup.

You will diagnose issues, document recurring problems, train customers on product use, and perform periodic quality checks. The role emphasizes proactive communication and teamwork.

Qualifications

• 0–1 year of experience with a diploma in a relevant field.
• Strong problem-solving ability and clear customer communication.
• Willingness to learn and adapt in a technical environment.

Responsibilities

• Diagnose and resolve technical issues for customers.
• Install and configure products at customer locations.
• Troubleshoot equipment to improve performance.
• Document and report recurring issues to the technical team.
• Provide basic training to customers on product usage.
• Perform quality checks to ensure product standards.

Skills

Troubleshooting

Customer support

Communication

Team player

Education

Diploma

Job description

We are looking for a Technical Service Engineer to join our team in Nashik. This position is suitable for candidates with 0 to 1 year of experience who have completed a diploma. The role involves providing technical support and solutions to customers while ensuring high levels of service.Key Responsibilities:- Customer Support: Assist customers in diagnosing and resolving technical issues related to our products, ensuring their satisfaction.- Technical Troubleshooting: Identify and analyze problems in equipment or systems, providing timely solutions to improve performance.- Product Installation: Collaborate with installation teams to ensure proper setup and configuration of products at customer locations.- Reporting Issues: Document and report recurring issues to the technical team, helping to improve products and services.- Training to Customers: Provide basic training and guidance to customers on product use, enhancing their understanding and experience.- Quality Control Checks: Conduct periodic checks of products to ensure they meet quality standards and support customer expectations.Required Skills and Expectations:Candidates should possess a strong technical background, ideally with a diploma in a relevant field. Good problem-solving skills and the ability to communicate clearly with customers are essential. Familiarity with technical equipment and software is important, along with a willingness to learn and adapt. The individual should be proactive, detail-oriented, and able to work well in a team. A professional attitude and a commitment to customer service are crucial for success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  Diploma

• Role

  Technical Service Engineer

• Industry Type

  Engineering / Construction

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik