TECHNICAL SERVICE ENGINEER

Saint-Gobain Group in India; Hyderabad; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Fosroc India is seeking a Site Application & Training Coordinator to oversee the site application and training function across the region, supporting the business with applicator skill development, training, and engagement strategies.

The role coordinates all application steps, site audits, and reporting, maintains records of sites and material usage, and liaises with client sites and RTSMs/CTSMs to deliver constructive solutions.

Qualifications

• Site coordination experience preferred.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage site application and training before, during and after work in the region.
• Coordinate applicator training, sample application, and site testing as required.
• Maintain custodian records for testing equipment at site level.
• Attend meetings between site in-charge and client-side engineers with applicator teams; circulate MOMs.
• Ensure implementation of application steps, procedures and site audits as instructed.
• Measure product usage and report material variances to RTSMs and applicators.
• Prepare weekly/monthly reports and support closers for material consumption.
• Keep records of all sites in the region.
• Monitor competitor activities and report to Sales/RTSMs.
• Provide training to the applicator workforce and conduct HSE and application audits.

Job description

Objective

To coordinate all the site application & training function of the Region for Fosroc India, supporting the business

Objective

To coordinate all the site application & training function of the Region for Fosroc India, supporting the business in terms of developing applicator skills, training and engagement/retention strategy. This is a key strategic role for Fosroc regions, supporting the management in terms of Technical strategy execution, Billing, support, Quality and enhancing the company as a preferred choice amongst Opinion makers and Customers through innovative Constructive solutions.

Key Responsibilities

• Manage all technical and application aspects before-during and post application in his territory
• Help on Sample application and site testing wherever required
• Be the custodian of all FES testing Equipment at the site level.
• Co-ordinate, attend and record all periodic meetings between site in-charge and site engineer from client side along with applicator teams. Send MOMs to contract manager, RTSMs/CTSM.
• Ensure the implementation of all application steps, procedures and site audits as instructed by RTSMs
• Ensure accurate measurement of product applied at site and quantity of material consumed, report the variances of material consumption to RTSMs and the applicators.
• Make periodic reports weekly and monthly and check all RA bills. Also assist RTSMs and CTSMs and contract managers in closers for consumption of material and reconciliation.
• Keep record of all sites in his regions.
• Keep a tab and report on competitor activities in other part of the site(if any) and update it to Sales and RTSM’s
• Report on any different product, which is applied at site by competitor.
• Training to applicator work force at sites.
• HSE & Application audit at different on-going sites