Technical Sales Specialist

Vertiv Co; Thane; On-site; INR 1,000,000 - 1,600,000; Full time

Benefits offered by this job

Professional development

Energy solutions leadership

Job summary

Vertiv Energy is seeking a Senior Applications Engineer to provide technical support and develop innovative solutions for Precision Air Conditioning systems used in data centers.

You will collaborate with the sales team, analyze requirements, perform heat load calculations, prepare CAD layouts, and drive new application development while ensuring tender documentation and customer satisfaction.

Qualifications

• Min. 8–15 years in technical support or application engineering.
• Bachelors in mechanical engineering or related field.
• Experience in data center design and HVAC systems.
• Ability to multitask in a fast-paced environment.
• Proven problem-solving skills with innovative solutions.
• Proficient in AutoCAD; CFD experience highly desirable.

Responsibilities

• Provide expert technical support to the sales team and handle heat load calculations and site studies as needed.
• Develop tailored solutions by analyzing application requirements for Precision Air Conditioners.
• Respond to technical queries from customers with clarity and speed.
• Ensure tenders and RFPs include required specifications and documentation.
• Drive new application development initiatives and document technical requirements.
• Create and review AutoCAD layouts to support project requirements.
• Collaborate with cross-functional teams to improve product offerings and customer satisfaction.

Skills

Technical support

Application engineering

Data center design

HVAC

CFD knowledge

Multitasking

Independent & team work

Education

Bachelor’s in mechanical engineering

Tools

AutoCAD

CFD simulation

Job description

As a Senior Application team at Vertiv Energy, you will play a critical role in providing technical support and innovative solutions for our Precision Air Conditioning systems. You will collaborate closely with the sales team, addressing customer inquiries and developing new applications to meet specific requirements in the data center and HVAC sectors.

Key Responsibilities

• Provide expert technical support to the sales team, enhancing their ability to effectively engage with customers, if required heat load calculations and site study along with the team.
• Understand and analyze application requirements to develop tailored solutions for Precision Air Conditioners.
• Respond promptly to technical queries from customers, ensuring clarity and satisfaction.
• Ensure all tenders and RFPs are completed with the necessary specifications and documentation.
• Drive new application development initiatives, focusing on innovative solutions for Precision Air Conditioning.
• Document and capture technical requirements thoroughly to align with customer needs.
• Conduct competitive analysis and benchmarking to inform strategic decision-making.
• Prepare technically suitable solutions considering competitive landscape and strategic importance of deals.
• Develop and review AutoCAD layouts to support project requirements, ensuring accuracy and compliance with standards.
• Collaborate with cross-functional teams to enhance product offerings and customer satisfaction.

Minimum Qualifications

• Min. 8 -15 years of relevant work experience in a technical support or application engineering role.
• Bachelor’s degree in mechanical engineering or a related field.
• Proven experience in data center design and HVAC systems.
• Strong ability to multitask and thrive in a fast-paced environment.
• Excellent problem-solving skills with a focus on innovative solutions.
• Ability to work both independently and collaboratively within a team setting.
• Knowledge of Data Center Standards is a plus.
• Proficient in AutoCAD; experience with CFD (Computer Fluid Dynamics) simulation is highly desirable.

Preferred Skills

• Strong communication and interpersonal skills to effectively engage with customers and stakeholders.
• Familiarity with emerging technologies and trends in HVAC and data center solutions.
• Project management experience is a plus.

What We Offer

• Opportunity to work with a dynamic and innovative team at the forefront of energy solutions.
• Continuous learning and professional development opportunities.