Technical Sales Coordinator

Emerald Technology; Pune District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Emerald Technology is seeking a capable Sales Coordination professional in Pune to prepare techno-commercial offers, follow up on quotations, and support customers with technical details and product selection for automation products. You will coordinate with sales teams, OEMs and suppliers to ensure timely delivery and accuracy of orders.

The role requires 13 years of relevant experience, proficiency in MS Excel/ERP software, and strong communication in English and Hindi.

Qualifications

• 13 years of experience in Sales Coordination, Inside Sales, Customer Support, or Industrial Automation.
• Freshers with strong technical aptitude may also apply.
• Basic knowledge of industrial instrumentation, process measurement, control valves, HVAC products, transmitters, PID controllers, or automation products is preferred.
• Ability to understand technical datasheets, prepare techno-commercial quotations, and support product selection.
• Familiarity with calibration and configuration of transmitters or controllers is an added advantage.
• Proficiency in MS Excel, Word, Outlook, and ERP/CRM software.

Responsibilities

• Prepare accurate techno-commercial offers and quotations based on customer requirements and technical specifications.
• Regularly follow up with customers for quotations, technical clarifications, purchase orders, and order confirmations.
• Support customers by providing technical details, product recommendations, and model selection for Honeywell and other industrial automation products.
• Coordinate with the sales team, OEMs, and suppliers for pricing, delivery schedules, and technical information.
• Process customer purchase orders, prepare order acknowledgements, and coordinate with suppliers to ensure timely execution.
• Perform basic calibration and configuration of Honeywell transmitters and PID controllers before dispatch, as per company procedures.
• Maintain quotation, order, and customer records in ERP/Excel and ensure proper documentation.
• Coordinate with stores, procurement, dispatch, and accounts for smooth order processing and timely deliveries.
• Share product catalogs, datasheets, GA drawings, calibration certificates, compliance documents, and other technical documents with customers.
• Handle customer inquiries via phone, email, and WhatsApp in a professional and timely manner.
• Assist in preparing tender documents and techno-commercial compliance statements.
• Monitor pending quotations, order status, deliveries, and payment follow-ups.
• Generate daily, weekly, and monthly sales and order status reports.
• Build and maintain strong relationships with customers by ensuring prompt communication and excellent service.
• Support the Sales Engineers and management in achieving sales targets and business growth.

Skills

Techno-commercial quotes

MS Excel

MS Word

MS Outlook

ERP CRM software

English communication

Hindi communication

Marathi advantage

Organizational skills

Analytical skills

Multitasking

Team player

Education

Electrical Eng

Electronics Eng

Instrumentation Eng

Mechanical Eng

BSc

BBA

Commerce

Job description

Role & responsibilities

• Prepare accurate techno-commercial offers and quotations based on customer requirements and technical specifications.
• Regularly follow up with customers for quotations, technical clarifications, purchase orders, and order confirmations.
• Support customers by providing technical details, product recommendations, and model selection for Honeywell and other industrial automation products.
• Coordinate with the sales team, OEMs, and suppliers for pricing, delivery schedules, and technical information.
• Process customer purchase orders, prepare order acknowledgements, and coordinate with suppliers to ensure timely execution.
• Perform basic calibration and configuration of Honeywell transmitters and PID controllers before dispatch, as per company procedures.
• Maintain quotation, order, and customer records in ERP/Excel and ensure proper documentation.
• Coordinate with stores, procurement, dispatch, and accounts for smooth order processing and timely deliveries.
• Share product catalogs, datasheets, GA drawings, calibration certificates, compliance documents, and other technical documents with customers.
• Handle customer inquiries via phone, email, and WhatsApp in a professional and timely manner.
• Assist in preparing tender documents and techno-commercial compliance statements.
• Monitor pending quotations, order status, deliveries, and payment follow-ups.
• Generate daily, weekly, and monthly sales and order status reports.
• Build and maintain strong relationships with customers by ensuring prompt communication and excellent service.
• Support the Sales Engineers and management in achieving sales targets and business growth.

Preferred candidate profile

• Diploma or Bachelor's degree in Electrical, Electronics, Instrumentation, Mechanical Engineering, B.Sc., BBA, or Commerce.
• 13 years of experience in Sales Coordination, Inside Sales, Customer Support, or Industrial Automation. Freshers with a strong technical aptitude may also apply.
• Basic knowledge of industrial instrumentation, process measurement, control valves, HVAC products, transmitters, PID controllers, or automation products is preferred.
• Ability to understand technical datasheets, prepare techno-commercial quotations, and support product selection.
• Familiarity with calibration and configuration of transmitters or controllers will be an added advantage.
• Proficiency in MS Excel, Word, Outlook, and ERP/CRM software.
• Excellent communication skills in English and Hindi; Marathi is an added advantage.
• Strong organizational, analytical, and multitasking abilities with attention to detail.
• Positive attitude, willingness to learn, and ability to work independently as well as in a team environment.