Back Office Coordinator

JobTrade; Hyderabad; On-site; INR 223,000 - 357,000; Full time

Job summary

JobTrade in Hyderabad, Telangana is seeking a Back Office Coordinator to manage quotations, pricing and order processing. You will prepare and fill customer quotations, enter product details, and verify data before sharing with customers.

You will coordinate with sales, warehouse and operations, maintain price lists, respond to inquiries via phone, WhatsApp and email, and keep accurate records of quotations and orders for smooth back-office operations.

Qualifications

• Proficiency in MS Excel and understanding of basic computer operations.
• Ability to use email, WhatsApp, and billing/quotation software.
• Strong numerical accuracy and attention to detail.

Responsibilities

• Prepare and fill customer quotations accurately.
• Enter product descriptions, quantities, prices, discounts, and other commercial details.
• Verify quotation information to ensure accuracy before sharing with customers.
• Maintain proper records of quotations and customer orders.
• Follow up internally on pending quotations and order status.
• Assist customers and the sales team with product pricing and availability.
• Maintain and regularly update product price lists.
• Understand product codes, quantities, specifications, and pricing.
• Provide accurate product-related information to customers and sales staff.
• Coordinate with store and warehouse teams for material dispatch.
• Assist in preparing basic dispatch documents and order records.
• Follow up with internal teams regarding pending material dispatches. Ensure proper coordination between sales, warehouse, and operations teams.
• Handle customer enquiries through phone, WhatsApp, and email when required.
• Provide information regarding product availability, pricing, quotations, and order status.
• Maintain professional communication with customers.
• Support the sales team in handling routine customer requirements.
• Maintain accurate records of quotations, orders, customers, and pricing.
• Update Excel sheets and other business records regularly.
• Provide administrative and documentation support to the sales team.
• Perform routine back-office tasks as assigned.

Skills

MS Excel

Basic computer operation

Billing/quotation software

Education

Graduate

Diploma

12th Pass candidates with relevant experience may also apply

Job description

Job Role

• Back Office Coordinator

Job Description

• Prepare and fill customer quotations accurately.
• Enter product descriptions, quantities, prices, discounts, and other commercial details.
• Verify quotation information to ensure accuracy before sharing with customers.
• Maintain proper records of quotations and customer orders.
• Follow up internally on pending quotations and order status.

Product & Pricing Support

• Assist customers and the sales team with product pricing and availability.
• Maintain and regularly update product price lists.
• Understand product codes, quantities, specifications, and pricing.
• Provide accurate product-related information to customers and sales staff.

Dispatch & Operations Coordination

• Coordinate with store and warehouse teams for material dispatch.
• Assist in preparing basic dispatch documents and order records.
• Follow up with internal teams regarding pending material dispatches.Ensure proper coordination between sales, warehouse, and operations teams.

Customer Communication

• Handle customer enquiries through phone, WhatsApp, and email when required.
• Provide information regarding product availability, pricing, quotations, and order status.
• Maintain professional communication with customers.
• Support the sales team in handling routine customer requirements.

Record Keeping & Back Office Support

• Maintain accurate records of quotations, orders, customers, and pricing.
• Update Excel sheets and other business records regularly.
• Provide administrative and documentation support to the sales team.
• Perform routine back-office tasks as assigned.

Industry / Products

• Electrical Switchgear
• Pumps
• Industrial Equipment

Required Skills

• Good knowledge of MS Excel.
• Basic computer operation skills.
• Comfortable using email, WhatsApp, and billing/quotation software.

Communication & Coordination

• Basic communication skills in Hindi and English.
• Ability to coordinate effectively with customers, sales staff, and warehouse teams.

Other Skills

• Good numerical accuracy.
• Strong attention to detail.
• Ability to understand product codes, quantities, and pricing.
• Good record-keeping and organizational skills.

Preferred Industry Experience

• Electrical Switchgear
• Pumps
• Industrial Products
• Electrical Trading
• Hardware
• Building Materials
• Industrial Distribution

Educational Qualification

• Graduate
• Diploma
• 12th Pass candidates with relevant experience may also apply.