Technical Project Manager

Etp Group; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ETP Group, an AI-first SaaS company in Pune, is seeking a Technical Project Manager to oversee the delivery of complex software products in the Unified Commerce space. The ideal candidate will have experience managing multiple projects and a strong technical background.

The role involves leading cross-functional teams, ensuring quality delivery, and maintaining alignment with business goals. ETP offers the chance to work on next-generation platforms, influencing product architecture and strategy.

Qualifications

• 8–12+ years of experience in software delivery, with 3–5+ years as a Technical Project Manager.
• Strong understanding of modern software architectures like Microservices and APIs.
• Experience integrating with third-party systems such as payment gateways and ERP.

Responsibilities

• Lead end-to-end delivery of multiple software product projects in parallel.
• Drive Agile/Scrum execution including sprint planning and stand-ups.
• Manage risks and ensure predictable delivery focusing on quality.

Skills

Project Management

Stakeholder Management

Communication

Agile Methodologies

Cloud Platforms

Software Development

Education

Bachelor’s degree in Computer Science or Engineering

Tools

Jira

GIT

Job description

ETP Group is an AI-first SaaS company serving the Retail and e-Commerce industries across Asia Pacific. With 39 years of trust in the market, it supports 500+ brands in 17 countries through enterprise-grade platforms. ETP’s cloud-native solutions—ETP Unify and Ordazzle—cover POS, CRM, Inventory, Promotions, PIM, OMS, WMS, LMS, and seamless marketplace integration. For large-format retail, ETP V5 offers a hybrid omni-channel suite. Built on secure, scalable M.A.C.H architecture, ETP delivers frictionless, personalized experiences across channels. Its intuitive, asset-light platforms accelerate cloud transformation, reduce IT overhead, and help retailers enhance CX, drive growth, and lead in a fast-evolving commerce environment. Here is a glimpse of what we do - http://www.etpgroup.com/Videos.html For more information, log on to: www.etpgroup.com.

We are seeking an experienced Technical Project Manager (TPM) to lead the services delivery of complex software products in the Unified Commerce / Retail Technology space. This role requires a strong blend of technical expertise, product thinking, and delivery excellence, with the ability to drive multiple parallel projects across cross‑functional teams while ensuring speed, quality, and customer satisfaction.

The TPM will act as the bridge between product owners, development, QA, implementation, and business stakeholders, ensuring scalable, secure, and high-performance retail solutions across POS, OMS, eCommerce, payments, inventory, and 3rd party integrations.

Key Responsibilities

• Lead end‑to‑end delivery of multiple software product projects in parallel, from requirements to production release.
• Define project scope, timelines, dependencies, milestones, and success metrics.
• Drive Agile/Scrum execution (Sprint planning, backlog grooming, stand‑ups, reviews, retrospectives).
• Manage risks, issues, and change requests proactively.
• Ensure predictable delivery with a strong focus on timely delivery and quality.
• Regular calls with customers/partners to align on the deliverables and go‑live strategy.
• Ensure billable utilization of resources with alignment on planned deliverables for project work.

Technical Leadership

• Work closely with architects and engineering teams to understand: APIs and integrations, performance, scalability, and security considerations, database structure.
• Review technical designs and participate in solution discussions to ensure feasibility and alignment.
• Maintain the balance between scope, timelines, and technical debt.
• Support troubleshooting of production issues, root‑cause analysis, and post‑delivery analysis.

Unified Commerce & Retail Domain Execution

Deliver solutions across Unified Commerce components such as:

• Order Management Systems (OMS)
• Inventory & Supply Chain
• Promotions & Pricing
• Payments & Market localization compliance
• eCommerce & Marketplace integrations
• Understand regional retail requirements (taxation, offline POS, high availability).
• Act as the primary delivery interface for internal and external stakeholders.
• Translate business requirements into technical execution plans.
• Provide clear and transparent status reporting, including risks and mitigation plans.
• Drive customer value realization through measurable outcomes.

Quality & Governance

• Ensure adherence to engineering best practices, coding standards, and release governance.
• Drive automated testing, CI/CD adoption, and release readiness.
• Monitor delivery KPIs such as velocity, defect leakage, cycle time, and SLA adherence.
• Perform any additional tasks/functions as required by the Company.

Experience and Skills

Technical Skills

Strong understanding of:

• Modern software architectures (Microservices, APIs, event‑driven systems)
• Cloud platforms (Azure or GCP)
• Databases (MySQL)
• CI/CD pipelines and DevOps practices
• GIT Hub source code management tool
• Good to have a know‑how of AI‑based engineering tools
• Hands‑on experience working with development teams using Java / Springboot, Hibernate, AngularJS, React native, or similar tech stacks.
• Experience integrating with third‑party systems (payment gateways, ERP, marketplaces).

Project Management Skills

• Proven experience managing multiple concurrent projects in a fast‑paced product environment.
• Expertise in estimation, capacity planning, dependency management, and release planning.
• Proficiency with tools such as Jira, GIT, GIT Copilot, or similar.

Domain Experience

• Experience in Retail, POS, eCommerce, OMS, or Unified Commerce platforms is highly preferred.

Soft Skills

• Excellent communication and stakeholder management skills.
• Strong problem‑solving and decision‑making ability.
• Ability to lead without authority and influence cross‑functional teams.
• High ownership mindset with a focus on outcomes and customer impact.

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent.
• 8–12+ years of experience in software delivery, with 3–5+ years as a Technical Project Manager or similar role.
• Experience working in product‑based SaaS companies is a strong plus.

What We Offer

• Work on next‑generation Unified Commerce platforms used by leading retailers.
• Opportunity to influence product architecture and delivery strategy.
• High‑impact role with visibility across product, engineering, and customers.
• Fast‑growing, innovation‑driven product organization.

Ready to Transform Your Retail Enterprise?