Technical Project Manager
RVS iGlobal - White Label Service Provider
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Benefits offered by this job
Job summary
RVS iGlobal - White Label Service Provider in India requires a Technical Project Manager to lead infrastructure, cloud, and transformation initiatives. You will drive presales input, planning, execution, go-live, and closure with a focus on quality and client satisfaction.
You'll collaborate with engineers, consultants, and vendors, applying lean and agile practices to deliver on time and within budget while upholding Azure and Microsoft 365 standards in an MSP setting.
Qualifications
- Degree educated or equivalent practical experience.
- Project Management certification (PRINCE2, PMI/PMP, Agile, or equivalent).
- Technical certifications such as Microsoft, Azure, Cisco, or similar.
Responsibilities
- Advise the sales team on technical delivery requirements, risks, and scheduling.
- Review proposed solutions to ensure feasibility and alignment with client expectations.
- Ensure all customer projects are well planned with reasonable timescales and risk planning.
- Support scheduling client projects while balancing resources and expectations.
- Set clear project expectations, deliverables, scope and success metrics with clients.
- Act as primary contact for clients through the technical delivery lifecycle.
- Manage client progress, risks, and changes across infrastructure and cloud projects.
- Coordinate with internal teams and external vendors to meet requirements.
- Provide regular internal updates on status, progress and risks.
- Apply agile principles and deliver with a focus on quality and client satisfaction.
- Lead client-embedded project delivery and strategic input for initiatives.
- Contribute to PMO improvements and standardized delivery templates.
Skills
Education
Tools
Job description
Job Description:
Job Title: Technical Project Manager
Employment Type: Full-time Work Mode: On-site Job Location: Gurugram/Jammu Industry: IT / Managed Services
The Technical Project Managerplays a critical role in ensuring the successful delivery of infrastructure,cloud, and transformation projects across the company’s client base. This rolechampions the use of robust project management methodologies, applying bestpractices with a lean and agile mindset to deliver high-quality technicalsolutions that meet client expectations.
As a key member of theProfessional Services team, the Technical Project Manager oversees the fullproject lifecycle—from presales engagement and planning through execution,go-live, and closure. They work closely with clients to understand business andtechnical requirements, translating these into structured project plans withclear milestones, deliverables, and success criteria. A strong ability tobalance process, structure, and delivery is essential.
The Technical Project Managercollaborates with cross-functional teams, including engineers, consultants, andthird-party vendors, ensuring that resources are effectively coordinated andthat technical work is delivered on time, within budget, and to specification.They proactively identify risks, manage scope changes, and adapt plans toaccommodate evolving client needs or technical constraints.
In addition to managinginfrastructure and cloud projects delivered by the company, the Technical Project Manager may be deployed directly into client environments to manageinternal or third-party projects on behalf of the client. In these engagements,the TPM acts as a trusted extension of the clients team, bringing company’sproject delivery expertise, technical oversight, and agile methodology toensure successful outcomes.
This role also contributes to thedevelopment and refinement of internal project delivery processes, templates,and tools, helping to raise the standard of project management across thebusiness. Ultimately, the Technical Project Managers leadership ensures thatprojects are delivered with precision, agility, and a strong focus on clientsatisfaction and operational excellence.
- Advise the sales team on technical deliveryrequirements, risks, and scheduling.
- Review proposed solutions to ensure feasibilityand alignment with client expectations.
- Ensure all customer projects are well planned,considering reasonable timescales, contingency, risk planning, resourceavailability, and client expectations.
- Support the Professional Services Manager inscheduling client projects while balancing resource availability andclient expectations.
- Set clear project expectations, deliverables,scope, and success metrics with clients in accordance with the commercialagreement.
- Act as the primary point of contact for clientsthroughout the technical delivery lifecycle.
- Manage client expectations, communicate projectprogress, and support clients throughout infrastructure and cloud-basedprojects.
- Collaborate with internal technical teams toensure project tasks are delivered on time, within scope, and to requiredtechnical standards and cost parameters.
- Coordinate with external partners and vendors toensure third-party deliverables meet technical and operationalrequirements.
- Manage project changes, exceptions, risks, andscope adjustments while ensuring alignment with contractual commitments.
- Provide regular internal updates on projectstatus, technical progress, and risks.
- Apply agile principles to project delivery whileadapting to changing client needs and technical constraints.
- Provide technical oversight and accountabilityfor successful project delivery.
- Participate in technical discussions andcontribute to design decisions.
- Maintain a strong background in Azure, Microsoft365, and infrastructure change initiatives within an MSP environment.
- Develop and continuously improve project planningtemplates, guidance, and documentation.
- Improve project delivery processes to increaseefficiency, consistency, and reliability.
- Promote a lean and agile approach whilemaintaining quality standards.
- Leverage automation wherever possible to improvedelivery processes.
- Serveas a client-facing resource, embedded within client teams to manageinternal or third-party projects, applying established delivery standardsand methodologies.
- Apply organization’s delivery standards andmethodologies in client environments.
- Represent the organization professionally whilemanaging client relationships.
- Provide strategic input and technical oversightfor client-led initiatives.
- Act as the bridge between client stakeholders andexternal vendors.
- Maintain knowledge of operational procedures andEmployee Handbook.
- Work collaboratively with colleagues.
- Participate in company-wide initiatives.
- Undertake other duties as reasonably requested bymanagement.
- Degree educated or equivalent practicalexperience.
- Project Management certification (PRINCE2,PMI/PMP, Agile, or equivalent).
- Technical certifications such as Microsoft,Azure, Cisco, or similar.
- Minimum 5 years experience managing ITinfrastructure projects.
- Experience managing:
- Infrastructurerefresh projects (On-Premises and Cloud)
- Microsoft 365migrations and mergers
- Azure migrations andtransformations
- Outsourcing projects(infrastructure, file and user migrations)
- Backup and storageprojects
- Experience working with SME customers.
- Experience managing projects using Waterfall,Agile, and Hybrid methodologies.
- Experience delivering infrastructure migrations,cloud implementations, and SaaS implementations.
- Strong technical understanding of infrastructureand cloud environments.
- Experience working within an MSP environment.
- Technical Expertise: Strong understanding of IT infrastructure, cloudtechnologies, and technical project delivery.
- Project Management: Proficient in Agile, Waterfall, or Hybridmethodologies with excellent planning and execution skills.
- Communication & Stakeholder Management: Strong verbal and written communication with theability to manage clients, vendors, and cross-functional teams.
- Problem Solving & Decision Making: Ability to identify risks, resolve issues, andmake informed decisions in a fast-paced environment.
- Leadership & Collaboration: Capable of leading project teams, influencingstakeholders, and fostering effective teamwork.
- Time Management & Quality Focus: Skilled at managing multiple priorities whileensuring timely delivery and high-quality outcomes.
- Competitive salary
- Annual Bonus
- Provident Fund
- Employees State Insurance Corporation
- Medical Insurance
- Night Allowances
- Pick and Drop facilities at Jammu Office (Only for Female Staff)
- Team Lunches
- Maternity/Paternity leaves
- Retirement Benefits
- Paid Time Off
- Flexible work schedules and workplace perks like on-site snacks
- Flexible working
- Salary reviews are subject to annual performance/annual appraisal reviews
Requirements:
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