Technical Program Manager

Pine Labs; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Pine Labs is seeking a Technical PMO to drive program governance, execution tracking, and delivery excellence across technology initiatives. You will collaborate with Engineering, Product, Architecture, Security, and Infrastructure teams to bring structure and visibility to complex programs.

The role emphasizes risk management, stakeholder communication, and data-driven leadership reporting to ensure milestones are met and quality standards are maintained.

Qualifications

• 3–7 years of experience in Technical PMO, Technical Program Management, Project Management, or Technology Operations.
• Strong understanding of software development and technology delivery lifecycles.
• Experience working with Engineering and cross-functional technology teams.
• Strong program/project planning, tracking, and governance skills.
• Experience managing risks, issues, dependencies, milestones, and delivery timelines.
• Excellent stakeholder management and communication skills.

Responsibilities

• Drive governance and execution tracking for multiple technology initiatives and strategic programs.
• Establish and maintain project plans, milestones, timelines, deliverables, and dependencies.
• Track progress against committed timelines and proactively highlight delays and deviations.
• Conduct regular program reviews and ensure action items are tracked to closure.
• Prepare program dashboards, MIS, status reports, and management updates.
• Translate technical updates into clear business and leadership-level communication.

Skills

Technical PMO

Program management

Stakeholder management

Risk & issue management

Dashboard reporting

Cross-functional coordination

Excel/Google Sheets

PowerPoint

Communication skills

Education

BE/BTech in Computer Science

Tools

Jira

Confluence

MS Project

Asana

Job description

Pine Labs is a leading merchant commerce platform, enabling businesses with technology-led solutions across payments, commerce, and financial services. We are building scalable, secure, and innovative technology platforms that power businesses across markets.

Role Overview

We are looking for a Technical PMO to drive program governance, execution tracking, stakeholder management, and delivery excellence across technology initiatives.

This role is ideal for someone who understands technology projects and engineering processes and can work closely with Engineering, Product, Architecture, Security, Infrastructure, and Business teams. The person will bring structure and visibility to complex programs, proactively identify risks and dependencies, and ensure initiatives are delivered within agreed timelines and quality standards.

Key Responsibilities

Program & Project Governance

• Drive governance and execution tracking for multiple technology initiatives and strategic programs.
• Establish and maintain project plans, milestones, timelines, deliverables, and dependencies.
• Track progress against committed timelines and proactively highlight delays and deviations.
• Conduct regular program reviews and ensure action items are tracked to closure.
• Prepare program dashboards, MIS, status reports, and management updates.

Technical Program Coordination

• Work closely with Engineering, Product, Architecture, DevOps, Security, QA, and Infrastructure teams to drive execution.
• Understand technical dependencies, architecture-level discussions, release plans, and engineering milestones.
• Track major technology deliverables including platform upgrades, application releases, migrations, integrations, and transformation initiatives.
• Coordinate cross-functional teams to resolve dependencies and unblock critical deliverables.
• Translate complex technical updates into clear business and leadership-level communication.
• Identify program risks, issues, bottlenecks, and cross-team dependencies proactively.
• Maintain RAID logs and ensure timely mitigation and closure of risks and issues.
• Escalate critical risks with appropriate context, impact, and recommended actions.
• Drive resolution of dependencies across multiple technology teams.

Stakeholder Management

• Partner with senior engineering and business stakeholders to ensure alignment on priorities and timelines.
• Facilitate program governance meetings, steering committee reviews, and stakeholder connects.
• Ensure clear communication of program status, risks, dependencies, and decisions.
• Follow up with stakeholders to drive accountability and closure.

Process & Delivery Excellence

• Define and improve technology program management processes, frameworks, and governance mechanisms.
• Establish standard reporting and tracking mechanisms across programs.
• Identify opportunities to improve delivery predictability, transparency, and operational efficiency.
• Support leadership with data-driven insights on program health, execution, and delivery performance.

Required Skills & Experience

• 3–7 years of experience in Technical PMO, Technical Program Management, Project Management, or Technology Operations.
• Strong understanding of software development and technology delivery lifecycles.
• Experience working with Engineering and cross-functional technology teams.
• Strong program/project planning, tracking, and governance skills.
• Experience managing risks, issues, dependencies, milestones, and delivery timelines.
• Strong analytical and problem-solving capabilities.
• Excellent stakeholder management and communication skills.
• Ability to create effective dashboards, MIS, and executive-level program reports.
• Strong proficiency in Excel/Google Sheets and PowerPoint.
• Experience with project/program management tools such as Jira, Confluence, MS Project, Asana, or similar tools.

Good to Have

• Experience working in FinTech, Payments, Banking, SaaS, or high-growth technology organizations.
• Understanding of Cloud, APIs, Microservices, Data Platforms, DevOps, Cybersecurity, or Enterprise Architecture.
• Experience working with Agile/Scrum teams.
• Exposure to technology transformation, platform modernization, cloud migration, or large-scale integrations.
• PMP, PMI-ACP, Scrum, SAFe, or similar certificates would be an advantage.

What We’re Looking For

• A structured and detail-oriented program manager who can bring clarity, discipline, and visibility to complex technology programs.
• Someone who is comfortable working with technical teams and can understand technology discussions without needing to be a hands-on engineer.
• Strong ownership mindset with the ability to push execution, challenge delays, and drive outcomes.
• Excellent communicator who can engage effectively with both technical teams and senior leadership.
• Ability to operate effectively in a fast-paced, high-growth environment with multiple priorities.
• Add one line around -> using AI tools for regular day to day work and reporting.

Education: BE/BTech - preferably in computer science