Technical Product Manager

Supervity; Mumbai, Ahmedabad District; On-site; INR 1,800,000 - 3,400,000; Full time

Job summary

Supervity is seeking a Technical Project Manager to plan, coordinate, and deliver customer projects in Mumbai. You will act as the primary liaison between customers, engineering, product, QA, and leadership to ensure timely, scoped, and quality deliveries, with proactive risk handling and clear escalations.

You will own project governance, delivery planning, stakeholder communication, and overall project health from discovery through go-live, coordinating multiple teams and ensuring successful

Qualifications

• Bachelor's degree in Engineering, Computer Science, IT, or a related field.
• 5+ years of Technical Project Management experience.
• Experience delivering SaaS, AI, Cloud, or Enterprise Software implementations.
• PMP, PRINCE2, CSM, or Agile certification preferred.

Responsibilities

• Plan and coordinate customer projects from discovery to go-live.
• Create detailed plans, milestones, and resource allocations.
• Manage risks, assumptions, issues, and dependencies (RAID).
• Lead governance, status meetings, and stakeholder updates.
• Coordinate cross-functional teams across Engineering, Product, QA, and Customer Success.
• Ensure on-time delivery and quality within scope.

Skills

Project management

Stakeholder management

Agile Scrum

Risk management

Communication

SDLC

Jira

Azure DevOps

ClickUp

Asana

Go-Live coordination

Education

Bachelor's degree in Engineering / CS / IT

Tools

Jira

Azure DevOps

ClickUp

Asana

MS Office

Job description

Role Summary

The Technical Project Manager is responsible for planning, coordinating, and successfully delivering customer projects within agreed timelines, scope, and quality standards. This role serves as the primary point of coordination between customers, engineering, product, QA, and leadership teams to ensure smooth project execution, proactive risk management, timely escalations, and successful customer sign-offs.

The TPM owns project governance, delivery planning, stakeholder communication, and overall project health from discovery through go‑live.

Key Responsibilities

Project Planning & Discovery

• Conduct customer discovery sessions to understand business and technical requirements.
• Create and maintain detailed project plans, milestones, timelines, and resource allocations.
• Define project scope, deliverables, assumptions, and dependencies.
• Ensure project documentation is complete before execution.

Delivery Management

• Own end‑to‑end project delivery.
• Monitor project progress against timelines.
• Ensure milestones are achieved as committed.
• Coordinate across Engineering, Product, QA, Customer Success, and other stakeholders.
• Maintain project governance throughout the lifecycle.

Risk & Dependency Management

• Maintain the RAID (Risks, Assumptions, Issues, Dependencies) Log.
• Identify potential delivery risks early.
• Drive mitigation plans.
• Escalate blockers promptly to leadership.
• Track action items until closure.

Client Communication

• Act as the primary delivery contact for customers.
• Conduct regular project status meetings.
• Provide timely updates on progress, risks, and timelines.
• Manage customer expectations proactively.
• Obtain milestone approvals and final sign‑offs.

Project Governance

• Maintain project management tools with accurate and up-to-date information.
• Ensure documentation is current and accessible.
• Track project health, action items, and deliverables.
• Ensure compliance with internal delivery processes.

Go-Live Management

• Coordinate pre‑production readiness.
• Validate Go‑Live Checklist completion.
• Ensure all approvals are secured before deployment.
• Coordinate post‑go‑live support and project closure.

Required Skills

Technical Skills

• Project Management methodologies (Agile, Scrum, Waterfall)
• Project planning and scheduling
• Risk management
• Stakeholder management
• Requirement gathering
• Delivery governance
• Software Development Life Cycle (SDLC)
• Change management
• Jira, Azure DevOps, ClickUp, Asana, or similar project management tools
• Microsoft Office (Excel, PowerPoint, Word)

Soft Skills

• Excellent communication skills
• Leadership and coordination
• Problem‑solving
• Decision‑making
• Negotiation
• Time management
• Customer relationship management
• Conflict resolution

Preferred Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
• 5+ years of Technical Project Management experience.
• Experience managing SaaS, AI, Cloud, or Enterprise Software implementations.
• PMP, PRINCE2, Certified Scrum Master (CSM), or Agile certification preferred.