Technical/Principal - Architect

Superleap AI CRM; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Superleap AI CRM is seeking a senior product/architectural leader to define the product vision, strategy, and roadmap for enterprise AI CRM solutions. You will bridge business requirements, product strategy, and engineering execution, ensuring scalable, reliable systems that power revenue teams.

You will mentor engineers, guide critical technical decisions, and partner with marketing, sales, and leadership to drive growth.

Qualifications

• 7–10 years of backend engineering experience.
• Deep understanding of databases, query optimization and performance.
• Experience building high-scale backend infrastructure.
• Strong problem-solving mindset and ownership.
• Databases: SQL and distributed databases.
• Modern cloud-based backend systems.

Responsibilities

• Define product vision, strategy, and roadmap.
• Identify opportunities through user research and data.
• Translate business goals into product initiatives.
• Write PRDs, user stories, and acceptance criteria.
• Work with engineering and design to ship features.
• Drive sprint planning, execution, and delivery.
• Run experiments and A/B tests.
• Gather user feedback and iterate continuously.
• Improve usability and product experience.
• Align cross-functional teams with stakeholders.

Skills

Backend engineering

Database performance

High-scale backend infra

Problem solving

SQL / distributed DBs

Cloud-based backend systems

Job description

Superleap is the enterprise AI CRM that modern revenue teams need to unlock peak sales productivity. We are building Superleap CRM to be fast, easy/intuitive, flexible, and intelligent.

We compete in a $70B+ global market and started in the $2B+ India market. We intend to win by building the most robust AI CRM and the best service layer to ensure companies no longer hate their CRMs.

Role Summary

This role requires deep expertise in software architecture, system design, cloud infrastructure, APIs, and distributed systems, along with the ability to mentor engineering teams and guide critical technical decisions across the product lifecycle. This role acts as the bridge between business requirements, product strategy, and engineering execution, ensuring that complex systems are architected with long-term scalability, reliability, and maintainability in mind

The Problem We’re Solving

Most enterprise teams are currently held hostage by their own software. Instead of a tool that unlocks productivity, they deal with a “System of Record” that acts as a massive productivity burden.

These legacy CRMs are static, unintuitive, and fundamentally disconnected from real operations. They’re “bolted-on” with AI as an afterthought, rather than being built with intelligence at the core.

Superleap is redefining the category by creating a “System of Intelligence” that is flexible, fast, and AI-native. Our mission is to disrupt the CRM category by providing a 10x superior product and service that handles enterprise complexity at scale.

To win this $70B+ global market, we need PMs who can do more than just Product.

Ideal Candidate

• 7–10 years of backend engineering experience
• Deep understanding of databases, query optimization & performance
• Experience building high-scale backend infrastructure
• Strong problem-solving mindset & ownership
• Databases: SQL / Distributed Databases
• Infrastructure: Modern cloud-based backend systems

Key Responsibilities

• Define product vision, strategy, and roadmap
• Identify opportunities through user research and data
• Translate business goals into product initiatives

Product Development & Execution

• Write PRDs, user stories, and acceptance criteria
• Work with engineering and design to ship features
• Drive sprint planning, execution, and delivery

Data & Growth

• Run experiments and A/B tests

User Experience & Product Improvement

• Gather user feedback and iterate continuously
• Improve usability and product experience
• Simplify complex workflows into intuitive solutions

Stakeholder Collaboration

• Work cross-functionally with marketing, sales, and leadership
• Communicate updates and progress clearly
• Align teams on priorities and outcomes

Why You Should Join Now?

Superleap has grown 10X in 2025 and is growing >25% MoM in the last 6 months.

We are early enough for your equity compensation to be highly meaningful. Seed-stage valuation multiples are the highest.

We are late enough that the product and offering are proven in the market. Biggest brands in respective industries have chosen Superleap over legacy CRMs.

Compensation Signal

Competitive base +

Meaningful equity in a Peak XV-backed seed-stage company