Technical Operations Area Manager - Coimbatore

CH01 CHE Fresenius Medical Care (Schweiz) AG; Chennai District; On-site; INR 700,000 - 1,200,000; Full time

Job summary

CH01 CHE Fresenius Medical Care (Schweiz) AG is hiring a Technical Operations Area Manager in Chennai, TN. The role involves providing on-site technical interventions, including installation and maintenance of machinery, to ensure optimal operations at client sites.

The ideal candidate will manage customer relationships, collaborate with sales teams, and oversee technical tasks assigned by team leadership. A full-time position, this role offers an excellent opportunity to grow your technical expertise and support the operational efficiency of our service.

Qualifications

• Technical proficiency in machinery installation, repair, and maintenance.
• Strong customer relationship management skills.
• Ability to negotiate service contracts and manage accounts receivable.

Responsibilities

• Provide on-site technical interventions for machinery.
• Collaborate with sales and dealer teams to enhance business growth.
• Document technical activities in CRM and reports.

Job description

## Technical Operations Area Manager - CoimbatoreApplylocations: Chennai, TNtime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 30, 2026 (30+ days left to apply)job requisition id: R0254860* Provide on-site technical interventions, including installation, training, repair, and maintenance, to ensure optimal operation of machinery at client sites.* Engage with customers to deliver necessary technical support, fostering strong and positive customer relationships.* Collaborate with the sales and dealer teams by sharing technical insights and support to enhance sales opportunities and business growth.* Complete required technical training and assessments to continually enhance technical proficiency and deliver high-quality service to clients.* Achieve service targets by negotiating and securing Service Contracts and spare part sales, while managing billing, invoicing, and accounts receivable related to routine service activities.* Oversee personal inventory, including spare parts and tools, ensuring adequate stock levels and proper management.* Execute technical tasks assigned by team leadership in a timely and efficient manner.* Utilize technical management systems effectively to ensure accurate and complete data entry.* Document all technical activities thoroughly in Field Service Reports, CRM software, and other prescribed administrative records.* Mentor junior engineers through technical escalation support and customer relationship building* Aid and support your Area/Zonal Technical Manager in managing the cadence of Preventive Maintenance and timely installations* Support other Area/Zonal Technical Manager locations when Dynamic Resource Allocation is required and requested by your manager* Will be available only in large ATM teams. Takes up direct reporting of a cluster of engineers* Own up a set of customers designated by ATM/ ZTM for building and maintaining relationships.* Reseller coordination - Inventory & Spares distribution TAT management