Admin Assistant – Sales Order Management

Texmoprecisioncastings; Coimbatore District; On-site; INR 350,000 - 520,000; Full time

Benefits offered by this job

Remote Working

Medical Insurance

Life Insurance

Family Support and Care

Uniform

Paid Holiday

Subsidised Healthy Meals

Work-Life Balance

Annual Health Check-ups

Teamwork

Safety and Working for the Community

Open and Transparent Culture

Job summary

Texmo Blank in Coimbatore, India, is seeking an Admin Assistant - Sales Order Management to handle end-to-end order processing, from receipt to delivery and invoicing, ensuring accuracy and policy compliance. The role includes order entry, status tracking, issue resolution, document upkeep, and collaboration with cross-functional teams.

It also covers monthly forecasts with Account Managers and maintaining SOPs.

Responsibilities

• Lead, teach and develop the team.
• Assign workloads, prioritise daily activities and monitor team performance.
• Encourage ownership, collaboration and continuous improvement to achieve departmental goals and objectives.
• Manage the end-to-end order-management process from order receipt to shipment; the detailed process may differ by location.
• Ensure timely and accurate order processing, order acknowledgements and customer communication.
• Monitor the order backlog and resolve issues affecting delivery performance; the detailed approach may differ by location.
• Act as the primary escalation point for customer order-related issues.
• Coordinate with cross-functional teams.
• Coordinate monthly sales forecasts with Account Managers.
• Consolidate and circulate the rolling 12-month forecast by the 25th of each month.
• Monitor forecast accuracy, analyse variances and obtain improvement actions from the respective Key Account Managers (KAMs).
• Use A3 methodology and Root Cause Analysis (RCA) to resolve recurring issues and implement sustainable corrective actions.
• Improve and implement SOPs for all processes of order management and implement them in all global plants.
• Train and develop team members in Order Management processes, systems, SOPs, Lean, Daily Work Management (DWM) and customer-service standards.

Job description

Admin Assistant - Sales Order Management Texmo Blank
Coimbatore, India Customer Service Apply by 30/09/2026

As our Admin Assistant - Sales Order Management member, you are responsible for managing the complete sales order process, from order receipt to delivery and invoicing. Key responsibilities include order entry, tracking order status, resolving order-related issues, maintaining records, and ensuring compliance with company policies and service standards.

• Lead, teach and develop the team.
• Assign workloads, prioritise daily activities and monitor team performance.
• Encourage ownership, collaboration and continuous improvement to achieve departmental goals and objectives.
• Manage the end-to-end order-management process from order receipt to shipment; the detailed process may differ by location.
• Ensure timely and accurate order processing, order acknowledgements and customer communication.
• Monitor the order backlog and resolve issues affecting delivery performance; the detailed approach may differ by location.
• Act as the primary escalation point for customer order-related issues.
• Coordinate with cross-functional teams.

• Coordinate monthly sales forecasts with Account Managers.
• Consolidate and circulate the rolling 12-month forecast by the 25th of each month.
• Monitor forecast accuracy, analyse variances and obtain improvement actions from the respective Key Account Managers (KAMs).
• Use A3 methodology and Root Cause Analysis (RCA) to resolve recurring issues and implement sustainable corrective actions.
• Improve and implement SOPs for all processes of order management and implement them in all global plants.
• Train and develop team members in Order Management processes, systems, SOPs, Lean, Daily Work Management (DWM) and customer-service standards.

Be curious

Researching our company will help you in your application and in subsequent rounds of interviews too. Find out about us and follow us on social media to know more about our company culture and values. It would be helpful for you to visit our website and know more about our products, people & processes. This will help you decide if a career with us is right for you, and ensure that you send in your application with relevant and correct information.

• Remote Working
• Medical Insurance
• Life Insurance
• Family Support and Care
• Uniform
• Paid Holiday
• Subsidised Healthy Meals
• Work-Life Balance
• Annual Health Check-ups
• Teamwork
• Safety and Working for the Community
• Open and Transparent Culture

Coimbatore is one of the major metropolitan cities in the Indian state of Tamil Nadu. It is surrounded by the Western Ghats mountain range to the west and the north, with reserve forests of the Nilgiri Biosphere Reserve on the northern side.

Coimbatore was rated as one of the safest cities in India for women, and a major hub for manufacturing, education and healthcare. It is also referred to as “the Pump City” as it supplies nearly 50% of India’s requirements of motors and pumps.