Technical Helper – IT Hardware Support – Onsite Only – ITI/Diploma Required

HR Service Jobs; India; On-site; INR 150,000 - 270,000; Full time

Benefits offered by this job

Salary + incentives

On-the-job training

Live IT environments exposure

Travel allowance for field work

Career progression into senior roles

Job summary

HR Service Jobs is seeking a Technical Helper for its IT Hardware Support division. This full-time, onsite role is ideal for candidates with an ITI or Diploma in hardware, networking, or electronics.

You will assist with installation, maintenance, and troubleshooting of IT hardware infrastructure at client sites or offices. As a Technical Helper, you will support desktops, laptops, printers, and network devices, follow safety protocols, document work, and coordinate with senior staff.

Qualifications

• ITI or Diploma in Computer Hardware, Networking, Electronics, or related field.
• Basic understanding of hardware components, peripherals, and cabling.
• Ability to use hand tools and diagnostic tools.
• Good communication and coordination skills.

Responsibilities

• Assist in installing, assembling, and configuring computer systems, printers, and other peripherals.
• Provide basic onsite support for hardware troubleshooting and maintenance.
• Support LAN cable management, patch panel work, and network port testing.
• Perform routine inspections and preventive maintenance tasks on equipment.
• Respond promptly to support tickets and service requests under the supervision of senior IT staff.
• Safely transport hardware components and tools between service areas.
• Maintain accurate documentation of work performed and parts used.
• Ensure all health, safety, and security protocols are strictly followed onsite.

Education

ITI or Diploma in Computer Hardware, Networking, Electronics, or related field

Tools

Hand tools

Diagnostic tools

Installation procedures

Job description

Job Summary:

HR Service Jobs is actively hiring Technical Helpers for our IT Hardware Support division. This is a full-time, onsite role designed for individuals with an ITI or Diploma in hardware and networking or electronics. As a Technical Helper, you will support the installation, maintenance, and troubleshooting of IT hardware infrastructure at client sites or office locations. You will play a critical role in ensuring smooth day-to-day operations of desktops, laptops, printers, and network devices.

Key Responsibilities:

• Assist in installing, assembling, and configuring computer systems, printers, and other peripherals.

• Provide basic onsite support for hardware troubleshooting and maintenance.

• Support LAN cable management, patch panel work, and network port testing.

• Perform routine inspections and preventive maintenance tasks on equipment.

• Respond promptly to support tickets and service requests under the supervision of senior IT staff.

• Safely transport hardware components and tools between service areas.

• Maintain accurate documentation of work performed and parts used.

• Ensure all health, safety, and security protocols are strictly followed onsite.

Required Skills and Qualifications:

• ITI or Diploma in Computer Hardware, Networking, Electronics, or related field.

• Basic understanding of hardware components, peripherals, and cabling.

• Ability to use hand tools and diagnostic tools.

• Familiarity with installation procedures of IT equipment.

• Good communication and coordination skills.

Experience:

• 0 to 2 years of experience in a hardware support or technical assistant role.

• Freshers with practical training or internships in hardware maintenance are welcome to apply.

Working Hours:

• Full-Time, Onsite

• Monday to Saturday - 9:30 AM to 6:30 PM

• Flexibility may be required based on client service requests.

Knowledge, Skills, and Abilities:

• Ability to follow instructions and work under the guidance of a senior technician.

• Willingness to travel to client locations as needed.

• Physically fit and comfortable with lifting/moving hardware components.

• Basic troubleshooting mindset with eagerness to learn.

• Professional attitude and punctuality are a must.

Benefits:

• Fixed monthly salary with performance-based incentives.

• On-the-job training and skill development opportunities.

• Exposure to live IT infrastructure environments.

• Travel allowance for field support assignments.

• Career progression path into Technical Support Engineer roles.

Why Join HR Service Jobs?

At HR Service Jobs, we believe in empowering talent by creating opportunities for hands-on experience in IT operations. Whether you are a fresher or just starting your technical career, we provide a supportive environment, technical mentorship, and real-time exposure to hardware support tasks that set the foundation for long-term growth.