Technical Customer Support Executive / Customer Service Associate

Gratitude India

Hyderabad, Chennai District, Bengaluru

On-site

INR 150,000 - 210,000

Full time

7 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Gratitude India in Hyderabad is seeking graduates with international voice experience to join immediately. You will handle global customer queries via voice and chat, supporting our SaaS product.

Strong English communication and troubleshooting skills are essential, with night-shift flexibility. Immediate joiners are preferred to help meet customer service and sales KPIs.

Qualifications

Graduate with international voice experience.
Excellent English communication.
Strong troubleshooting skills.

Responsibilities

Handle global customer queries via voice and chat.
Troubleshoot SaaS product issues and resolve customer concerns.
Aim to achieve customer service and sales KPIs.

Skills

International voice experience

English communication

Troubleshooting

Education

Graduate

Job description

Hiring graduates with international voice experience. Immediate joiners required. Handle global customer queries through voice/chat, troubleshoot SaaS product issues, resolve customer concerns and achieve customer service and sales KPIs.

Required Candidate profile

Graduate with international voice experience,excellentEnglish communication and strong troubleshooting skills. Immediate joiner with customer handling, upselling and rotational/night-shift flexibility

Get your free, confidential resume review.

or drag and drop your file here.