Lead Engineer - Salesforce

ESP Engineered; Dadri; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

ESP Engineered is hiring a Salesforce Techno-Functional Consultant based in Dadri, Uttar Pradesh. The role requires 6–8 years of experience in Salesforce, focusing on Sales Cloud and Service Cloud. Responsibilities include gathering business requirements, designing scalable solutions, and managing end-to-end implementations. Ideal candidates will possess strong functional and technical expertise in Salesforce, including Apex and Lightning Web Components. Competitive salary and professional growth opportunities are offered.

Qualifications

• 6–8 years of Salesforce experience with multiple full lifecycle implementations.
• Strong functional expertise in Lead-to-Cash processes and Case Management / Service processes.
• Hands-on technical expertise in Apex, LWC, SOQL, and Salesforce automation tools.
• Proven experience in requirement gathering, user story creation, process documentation, and business analysis.

Responsibilities

• Gather, analyze, and translate business requirements into scalable Salesforce solutions.
• Design and implement business solutions using Salesforce Sales Cloud and Service Cloud.
• Configure and customize Salesforce using Flows, Validation Rules, Profiles, Permission Sets, and automation tools.
• Develop and customize solutions using Apex, Lightning Web Components (LWC), and SOQL.
• Work on end-to-end Salesforce implementations, enhancements, and ongoing support.

Skills

Salesforce Sales Cloud

Salesforce Service Cloud

Requirement Gathering

Business Analysis

Lead-to-Cash

Case Management

Apex

Lightning Web Components (LWC)

SOQL

Salesforce Flows

Validation Rules

Profiles

Permission Sets

Salesforce Data Model

Security Model

REST/SOAP APIs

CI/CD

Git-based Deployments

Education

Bachelor’s degree in computer science, Information Technology, Business, or related field

Job description

Role Overview

We are looking for a Salesforce Techno-Functional Consultant with 6–8 years of experience who can effectively bridge business requirements with technical Salesforce solutions. This role requires strong expertise in Sales Cloud and Service Cloud, along with the ability to design scalable solutions, manage stakeholder expectations, and deliver end-to-end Salesforce implementations.

This is an ideal role for someone who combines functional consulting capabilities with hands-on technical expertise to deliver impactful Salesforce solutions.

Key Responsibilities

• Gather, analyze, and translate business requirements into scalable Salesforce solutions.
• Design and implement business solutions using Salesforce Sales Cloud and Service Cloud.
• Configure and customize Salesforce using Flows, Validation Rules, Profiles, Permission Sets, and automation tools.
• Develop and customize solutions using Apex, Lightning Web Components (LWC), and SOQL where required.
• Work on end-to-end Salesforce implementations, enhancements, and ongoing support.
• Collaborate with business stakeholders, Salesforce admins, and development teams.
• Define solution architecture, data models, and system design approaches.
• Support UAT, production deployments, and post-go-live activities.

Required Skills and Qualification

• Bachelor’s degree in computer science, Information Technology, Business, or related field (or equivalent practical experience).
• 6–8 years of Salesforce experience with multiple full lifecycle implementations.
• Strong functional expertise in Lead-to-Cash processes and Case Management / Service processes.
• Proven experience in requirement gathering, user story creation, process documentation, and business analysis.
• Hands‑on technical expertise in Apex, LWC, SOQL, and Salesforce automation tools.
• Strong understanding of Salesforce data model and security model (CRUD, FLS, Sharing Rules).
• Experience with REST/SOAP APIs and Salesforce integrations.
• Familiarity with Named Credentials, external integrations, and deployment best practices.
• Exposure to CI/CD pipelines and Git‑based deployment processes.

Good-to-Have Skills

• Experience with Experience Cloud (LWC/LWR).
• Familiarity with Agile / Scrum methodologies.
• Salesforce certifications such as:
  • Salesforce Administrator
  • Platform Developer I
  • Sales Cloud Consultant
  • Service Cloud Consultant
• Knowledge of advanced Salesforce architecture practices.

Must-Have Skills

Salesforce Sales Cloud, Salesforce Service Cloud, Requirement Gathering, Business Analysis, Lead-to-Cash, Case Management, Apex, Lightning Web Components (LWC), SOQL, Salesforce Flows, Validation Rules, Profiles, Permission Sets, Salesforce Data Model, Security Model, REST/SOAP APIs, CI/CD, Git-based Deployments.

Desired Attributes

Strong stakeholder communication, problem‑solving mindset, ability to translate business needs into scalable technical solutions, techno‑functional expertise, collaboration skills, solution design capabilities, Agile methodology exposure, Experience Cloud knowledge, and relevant Salesforce certifications.