Salesforce Lead

Grazitti Interactive; Panchkula; On-site; INR 2,800,000 - 4,000,000; Full time

Job summary

Grazitti Interactive is seeking an experienced Salesforce Lead to drive end-to-end CRM implementations across Sales Cloud and Service Cloud. You will lead development, integrations, and DevOps practices to deliver scalable CRM solutions with strong architecture and data security.

The ideal candidate brings hands-on Salesforce expertise, leadership in solution design, and the ability to mentor teams in Agile/Scrum environments. Join us to shape CRM success for diverse business use cases.

Qualifications

• 7+ years of experience in Salesforce with leadership exposure.
• Expertise in Sales Cloud, Service Cloud, and custom development.
• Strong command of Apex, LWC, Flows, and REST/SOAP APIs.
• Deep understanding of Salesforce data and security models.
• Experience with DevOps tools (Git, Copado, Gearset).
• Experience in architecture, scalability, and integrations.
• Agile/Scrum environments using Jira/Confluence.
• Excellent stakeholder management and communication skills.

Responsibilities

• Lead design, development, and deployment of Salesforce solutions.
• Translate requirements into scalable, secure architecture.
• Oversee development across Sales Cloud and Service Cloud.
• Manage integrations using REST/SOAP APIs and data flow.
• Conduct code reviews and enforce best practices.
• Mentor developers and admins.
• Manage CI/CD pipelines and version control workflows.
• Ensure data integrity, security, and compliance on Salesforce.
• Optimize system performance and resolve complex issues.
• Stay updated with Salesforce releases and enhancements.

Skills

Leadership

Sales Cloud

Service Cloud

Apex

Lightning Web Components

Flows

REST APIs

SOAP APIs

Data model

Security model

CI/CD

Git

Copado

Gearset

Jira

Confluence

Stakeholder management

Communication

Education

Salesforce Application Architect certification

Tools

Git

Copado

Gearset

Jira

Confluence

Job description

Job Description

We are looking for an experienced and hands-on Salesforce Lead to drive end-to-end CRM implementations across diverse business use cases. You will lead development across Sales Cloud and Service Cloud, manage integrations, and guide teams to deliver scalable, high-quality CRM solutions.

If you have strong technical expertise in Salesforce, along with leadership in solution design, development, integrations, and DevOps, this role is the right fit.

Key Skills

• 7+ years of experience in the Salesforce ecosystem with leadership exposure.
• Expertise in Sales Cloud, Service Cloud, and Salesforce custom development.
• Strong command over Apex, Lightning Web Components (LWC), Flows, and REST/SOAP APIs.
• Deep understanding of Salesforce data model and security model.
• Experience with DevOps tools such as Git, Copado, and Gearset.
• Strong experience in system architecture, scalability, and integrations.
• Experience working in Agile/Scrum environments using tools such as Jira and Confluence.
• Strong stakeholder management and communication skills.
• Salesforce Application Architect certification.

Roles and Responsibilities

• Lead the design, development, and deployment of Salesforce solutions.
• Translate business requirements into scalable and secure architecture.
• Oversee development across Sales Cloud and Service Cloud implementations.
• Manage integrations using REST/SOAP APIs and ensure seamless data flow.
• Conduct code reviews and enforce development best practices.
• Mentor and guide developers and administrators.
• Manage CI/CD pipelines and version control workflows using DevOps tools.
• Ensure data integrity, security, and compliance within Salesforce platforms.
• Optimize system performance and resolve complex technical issues.
• Stay updated with Salesforce releases and incorporate relevant enhancements.