R&D Technical Author | Pune, India | Full-time
The Product Technical Author is responsible for developing and maintaining clear, accurate, safe, and reusable technical information for Vanderlande products. Working as part of multidisciplinary R&D teams, the Product Technical Author converts engineering information into user-focused content that supports the assembly, installation, operation, inspection, and maintenance of automated material-handling equipment. The role contributes throughout the product lifecycle and ensures that documentation is delivered in alignment with applicable standards, product changes, and release requirements.
What you will do/Key responsibilities:
- Technical Content and Documentation Development
- Compose and develop user information, including manuals, animations, and training materials.
- Proactively obtain, analyze, and validate technical information from R&D engineers, product owners, safety specialists, service specialists, installation teams, manufacturing teams, and other subject matter experts.
- Understand technical constructions and machines at an overall level and transform technical information into clear guidance that meets end-user requirements.
- Transform engineering information, drawings, specifications, and technical discussions into clear, user-focused content documentation.
- Apply Vanderlande documentation styles, terminology guidelines, and content models.
- Develop visually engaging content with a preference for animations and reduced text where appropriate.
- Create or update technical illustrations from 3D models and engineering data.
- Apply Vanderlande illustration standards.
- Verify consistency between illustrations and technical instructions.
- Maintain content in the Component Content Management System (CCMS) using structured authoring principles, content reuse strategies, metadata, content models, and publication workflows.
- Participate in product development activities to identify documentation requirements.
- Assess documentation impacts of engineering changes and product updates.
- Maintain documentation throughout the product lifecycle.
- Incorporate approved safety information, safety notices, and information about residual risks into the technical documentation.
- Collaborate with safety specialists and engineers to validate safety-related content.
- Perform peer reviews of technical content and illustrations. Coordinate technical reviews with subject matter experts and ensure review comments are implemented appropriately.
Agile & Jira Working
- Create, estimate, and maintain documentation work items in Jira.
- Participate in relevant Agile ceremonies, such as sprint planning, backlog refinement, daily stand-ups, and sprint reviews.
- Report progress, risks, and dependencies to stakeholders.
Project & Stakeholder Collaboration
- Work closely with engineers, customers, and other stakeholders to gather and validate technical information.
- Effectively participate in projects and contribute to achieving key milestones.
- Review and assess the quality of work created by colleagues to secure and share knowledge.
- Identify, manage, and elevate issues and risks that may impact project timelines.
- Ensure documentation and content are complete, accurate, and delivered according to project requirements.
Planning & Continuous Improvement
- Manage personal planning and balance competing priorities effectively.
- Provide accurate feedback on progress, status, and planning.
- Contribute to continuous improvement of content development processes and tools.
- Support knowledge sharing and best practices within the Global Learning & Content Development team.
- Continuously improve the effectiveness and usability of technical information for customers and Vanderlande employees.
- Contribute to improvements in content models, templates, authoring standards, terminology, publication workflows, and documentation processes.
What you bring:
- Bachelor's degree in engineering, aviation, or a related technical field
- 3+ years of relevant experience, preferably in:
- Logistic process automation
- Capital goods industry
- Industrial system integration
- Ability to successfully manage competing deadlines and balance priorities.
- Didactic mindset with a strong desire to share knowledge and experi