Technical Author

Vanderlande Industries GmbH

Pune District

On-site

INR 800,000 - 1,200,000

Full time

5 days ago
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Benefits offered by this job

30 days annual leave
Hybrid working model
Medical insurance
Learning and development programs
Global collaboration opportunities

Job summary

Vanderlande Industries GmbH in Pune, India is seeking an experienced R&D Technical Author to develop and maintain clear, safe, and reusable technical information for automation equipment. You will convert engineering data into user-focused content that supports assembly, installation, operation, inspection, and maintenance.

You will collaborate with engineers and SMEs, follow CCMS workflows, and contribute to product lifecycle documentation, safety notices, and training materials while

Qualifications

  • Bachelor’s degree in engineering, aviation, or a related technical field.
  • 3+ years of relevant experience, preferably in logistic process automation or capital goods industries.
  • Proficient in translating complex technical information into user-focused content.
  • Strong communication and teamwork skills, with the ability to manage multiple deadlines.

Responsibilities

  • Develop and maintain manuals, animations, and training materials.
  • Gather and analyze technical information from SMEs and engineers.
  • Transform engineering data into clear, user-focused documentation.
  • Apply Vanderlande documentation styles, terminology, and content models.
  • Create and update technical illustrations from 3D models and data.
  • Manage content in CCMS and participate in agile ceremonies.
  • Collaborate with safety specialists to validate content and ensure compliance.

Skills

Microsoft Office
XML editors
Content Management Systems
SolidWorks Composer
DITA
ENOVIA PLM

Education

Bachelor's degree in engineering/aviation/related field

Tools

CCMS

Job description

R&D Technical Author | Pune, India | Full-time

The Product Technical Author is responsible for developing and maintaining clear, accurate, safe, and reusable technical information for Vanderlande products. Working as part of multidisciplinary R&D teams, the Product Technical Author converts engineering information into user-focused content that supports the assembly, installation, operation, inspection, and maintenance of automated material-handling equipment. The role contributes throughout the product lifecycle and ensures that documentation is delivered in alignment with applicable standards, product changes, and release requirements.

Your Role:

As a R&D Technical Author, you will increase customer satisfaction and productivity by providing outstanding, high-quality user information. You and your team will design and develop technical product content and documentation, including mechanical assembly, installation, maintenance, packaging manuals, technical data sheets, animations, and training materials.

The focus is on creating purposeful, easy-to-understand content that meets the needs of the target audience.

You will work closely with colleagues and subject matter experts to keep content complete and up to date and to maximize content reuse through the Component Content Management System (CCMS).

What you will do/Key responsibilities:

Technical Content and Documentation Development

Compose and develop user information, including manuals, animations, and training materials.

Proactively obtain, analyze, and validate technical information from R&D engineers, product owners, safety specialists, service specialists, installation teams, manufacturing teams, and other subject matter experts.

Understand technical constructions and machines at an overall level and transform technical information into clear guidance that meets end-user requirements.

Transform engineering information, drawings, specifications, and technical discussions into clear, user-focused content documentation.

Apply Vanderlande documentation styles, terminology guidelines, and content models.

Develop visually engaging content with a preference for animations and reduced text where appropriate.

Create or update technical illustrations from 3D models and engineering data.

Verify consistency between illustrations and technical instructions.

Maintain content in the Component Content Management System (CCMS) using structured authoring principles, content reuse strategies, metadata, content models, and publication workflows.

Participate in product development activities to identify documentation requirements.

Assess documentation impacts of engineering changes and product updates.

Maintain documentation throughout the product lifecycle.

Incorporate approved safety information, safety notices, and information about residual risks into the technical documentation.

Collaborate with safety specialists and engineers to validate safety-related content.

Perform peer reviews of technical content and illustrations. Coordinate technical reviews with subject matter experts and ensure review comments are implemented appropriately.

Create, estimate, and maintain documentation work items in Jira.

Participate in relevant Agile ceremonies, such as sprint planning, backlog refinement, daily stand-ups, and sprint reviews.

Report progress, risks, and dependencies to stakeholders.

Project & Stakeholder Collaboration

Work closely with engineers, customers, and other stakeholders to gather and validate technical information.

Effectively participate in projects and contribute to achieving key milestones.

Review and assess the quality of work created by colleagues to secure and share knowledge.

Identify, manage, and escalation issues and risks that may impact project timelines.

Ensure documentation and content are complete, accurate, and delivered according to project requirements.

Manage personal planning and balance competing priorities effectively.

Provide accurate feedback on progress, status, and planning.

Contribute to continuous improvement of content development processes and tools.

Support knowledge sharing and best practices within the Global Learning & Content Development team.

Continuously improve the effectiveness and usability of technical information for customers and Vanderlande employees.

Contribute to improvements in content models, templates, authoring standards, terminology, publication workflows, and documentation processes.

What you bring:

Bachelor’s degree in engineering, aviation, or a related technical field

3+ years of relevant experience, preferably in:

Logistic process automation

Capital goods industry

Ability to successfully manage competing deadlines and balance priorities.

Didactic mindset with a strong desire to share knowledge and experience.

Excellent communication and interpersonal skills at all levels.

Strong team-player mentality with a results-oriented, determined, and confident approach.

Influential, proactive, conscientious, and problem-solving mindset.

Strong interest in translating expert technical knowledge into effective user information.

Professional-level spoken and written English.

Knowledge of an additional foreign language is an advantage.

Technical Skills

Microsoft Office

XML editors / Structured Authoring Tools

Content Management Systems

SolidWorks Composer or equivalent technical illustration software

DITA and Component Content Management Systems (CCMS)

ENOVIA, PLM, or similar engineering data management systems

Experience with technical illustrations, animations, and reusable content development

About Vanderlande:

The Global Learning & Content Development department is responsible for customer training and documentation delivery for Airport and Distribution projects worldwide. The department also supports the Technology business unit by delivering manuals for product development.

The team consists of professionals working across several global offices and is dedicated to delivering optimal knowledge transfer so that customers and Vanderlande employees can safely build, operate, and maintain our complex automated systems.

Working at Vanderlande comes with the support and space to grow, achieve, and enjoy the journey. Here is what that looks like in practice:

Competitive Salary Package

30 days of annual leave (pro-rated from the start of the financial year), including:

22 paid leave days

8 sick/casual leave days

Flexible and hybrid working model that promotes work-life balance

Access to Vanderlande Academy and a wide range of learning and development programs

Comprehensive medical insurance coverage, including parental coverage

Opportunities to participate in diverse Vanderlande communities, networks, and employee initiatives

Opportunity to collaborate globally with customers, engineers, and technical teams

How we work

We work by three values: Every day better, We care, and Team play.

In practice, this means we drive customer success, lead with transparency, celebrate what we achieve together, and do what we say.

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

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