Technical Application Scientist

Mettler Toledo AG; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Mettler Toledo AG in Mumbai, India seeks a high-level customer engagement professional to coordinate with internal and external stakeholders globally and support regions across Asia Pacific in pre- and post-sales inquiries related to installations, applications, trainings, and troubleshooting.

In this role you will participate in marketing events as a technical expert, assist Market Organizations in product selection and configuration, run AFTs, webinars, and trainings, and develop training

Responsibilities

• High-level customer engagement role coordinating with internal, external and with various stakeholders across the globe.
• Support internal customers (Market Organizations across the Asia Pacific region) and end-users with pre- and post-sales queries related to installations, applications, trainings, and troubleshooting.
• Actively participate in Marketing events as Technical expert.
• Assist Market Organizations in product selection and configuration during pre-sales stages.
• Conduct Application Feasibility Tests (AFT), webinars, classroom trainings, and other workshops.
• Provide technical and scientific support to Market Organization colleagues to successfully close product sales.
• Develop training materials and various reference documents for the internal knowledge database.
• Collaborate closely with the team and stakeholders to develop innovative applications.
• Perform lab reactions and run new applications to explore emerging market segments or analyze critical content.
• Conduct competition analysis and provide relevant business intelligence to appropriate authorities.
• Deliver pre-sales support as required.
• Support Dynochem and Reaction Lab with experimental data.

Job description

Job Description:

• High-level customer engagement role. This role will have a huge coordination role both internal,\u00a0 external and with various stakeholders across the Globe.
• Support internal customers (Market Organizations across the Asia Pacific region) and end-users\u00a0 with pre- and post-sales queries related to installations, applications, trainings, and\u00a0 troubleshooting.
• Actively participate in Marketing events as Technical expert.
• Assist Market Organizations in product selection and configuration during pre-sales stages.
• Conduct Application Feasibility Tests (AFT), webinars, classroom trainings, and other workshops.
• Provide technical and scientific support to Market Organization colleagues to successfully close\u00a0 product sales.
• Develop training materials and various reference documents for the internal knowledge database.
• Collaborate closely with the team and stakeholders to develop innovative applications.
• Perform lab reactions and run new applications to explore emerging market segments or analyze\u00a0 critical content.
• Conduct competition analysis and provide relevant business intelligence to appropriate authorities.
• Deliver pre-sales support as required.
• Support Dynochem and Reaction Lab with experimental data.