Techncian/Sr. Techncian- Service Department Guwahati

Birla Elevators Limited; Kamrup Metropolitan; On-site; INR 180,000 - 360,000; Full time

Job summary

Birla Elevators Limited in Guwahati, Assam, seeks a Technician or Senior Technician for its Service Department to install, maintain, troubleshoot, and repair elevators and escalators. The role focuses on safe, efficient operation and high-quality customer service in a dynamic, field-based environment.

The position requires ITI/Diploma in Electrical, Electronics or Mechanical and relevant maintenance experience.

Qualifications

• ITI or diploma in Electrical, Electronics or Mechanical
• Experience in elevators, escalators, electrical maintenance or industrial equipment preferred
• Strong safety awareness and compliance with regulations

Responsibilities

• Perform preventive and breakdown maintenance of elevators and escalators.
• Carry out installation, testing and commissioning activities as assigned.
• Ensure equipment operates safely and efficiently while meeting service standards.

Skills

Elevator maintenance

Electrical troubleshooting

Mechanical troubleshooting

Preventive maintenance

Safety compliance

Customer handling

Teamwork & communication

Education

ITI / Diploma in Electrical, Electronics, Mechanical

Job description

Techncian/Sr. Techncian- Service Department Guwahati

• Service

Techncian/Sr. Techncian- Service Department Guwahati

• Guwahati, Assam
• Service

Posted On: 23 September, 2026

Description

Job Description – Sr. Technician / Technician

Department: Service & Maintenance
Location: PAN India
Company: Birla Elevators

Job Summary

The Sr. Technician/Technician is responsible for the installation, maintenance, troubleshooting, and repair of elevators and escalators. The role ensures safe and efficient operation of equipment while maintaining high standards of customer service and compliance with safety regulations.

Key Responsibilities

Installation & Maintenance

• Perform preventive and breakdown maintenance of elevators and escalators.
• Carry out installation, testing, and commissioning activities as assigned.
• Ensure equipment operates safely and efficiently.

Troubleshooting & Repairs

• Diagnose mechanical and electrical faults.
• Attend service calls and rectify issues within stipulated timelines.
• Replace defective components and perform corrective maintenance.

Safety & Compliance

• Follow company safety policies and site regulations.
• Conduct routine safety inspections and report hazards.
• Maintain service records and documentation accurately.

Customer Support

• Coordinate with customers regarding maintenance activities.
• Address customer concerns professionally and promptly.
• Ensure high customer satisfaction through quality service delivery.

Reporting

• Submit daily service reports and maintenance checklists.
• Update supervisors on pending issues and site requirements.

Qualifications

• ITI / Diploma in Electrical, Electronics, Mechanical, or related discipline.
• Experience in elevators, escalators, electrical maintenance, or industrial equipment preferred.

Experience

Technician: 0–3 Years
Sr. Technician: 3–8 Years

Required Skills

• Elevator & Escalator Maintenance
• Electrical & Mechanical Troubleshooting
• Preventive Maintenance
• Safety Compliance
• Customer Handling
• Teamwork & Communication

Preferred Industry

• Elevator & Escalator Industry
• Building Services
• Industrial Maintenance
• Facility Management

Reporting To

Service Supervisor / Service Manager

Employment Type

Full-Time

Birla has the best of both worlds - Values and Legacy of Birla Group and Modern ways of doing things at India's first Smart Elevator Company and a technology leader. There is more to life and work for those who aim to fly higher with passion and excellence in the culture of togetherness when it comes to work and growth.

We have been associated with Birla for last 3 years and our experience has been great. All the elevators are equipped with smart features to tackle any problem.

Sincere appreciation for your seamless services, accountability, and dedication. Your remarkable customer service and ability to handle critical issue has strengthened our relationship. We hope to continue for a longer period of time

The service provided by Birla team is excellent at our premises JKJ Jewellers, near Satkar Shopping Center, Malviya Nagar, Jaipur. Appreciate your team work, thank you.

Mr. Deepak,

Owner, JKJ Jewellers

Excellent services and work. Services are very good In Shalby Hospital Jaipur by Birla Elevators Limited team and thanks for full support.

Mr. Rajendra Sharma

Shalby Hospital Ltd

We have been associated with Birla for last 3 years and our experience has been great. All the elevators are equipped with smart features to tackle any problem.

Sincere appreciation for your seamless services, accountability, and dedication. Your remarkable customer service and ability to handle critical issue has strengthened our relationship. We hope to continue for a longer period of time

The service provided by Birla team is excellent at our premises JKJ Jewellers, near Satkar Shopping Center, Malviya Nagar, Jaipur. Appreciate your team work, thank you.

Mr. Deepak,

Owner, JKJ Jewellers

Excellent services and work. Services are very good In Shalby Hospital Jaipur by Birla Elevators Limited team and thanks for full support.

Mr. Rajendra Sharma

Shalby Hospital Ltd

We have been associated with Birla for last 3 years and our experience has been great. All the elevators are equipped with smart features to tackle any problem.

Sincere appreciation for your seamless services, accountability, and dedication. Your remarkable customer service and ability to handle critical issue has strengthened our relationship. We hope to continue for a longer period of time

The service provided by Birla team is excellent at our premises JKJ Jewellers, near Satkar Shopping Center, Malviya Nagar, Jaipur. Appreciate your team work, thank you.