Tech Support Engineer

Websys Gooru; Ahmedabad District; On-site; INR 300,000 - 540,000; Full time

Job summary

Websys Gooru seeks a Software Technical & Functional Support Executive to provide technical and functional support to clients, on-call or online, from Ahmedabad. The role requires 1-3 years of experience and strong client communication to understand needs and deliver effective solutions.

Responsibilities include installation, implementation, and coordinating with developers while building strong client relationships and ensuring successful training and support delivery.

Qualifications

• 1-3 years of experience in software support or related field.
• Good communication skills and ability to train clients.
• Willingness to understand client requirements and propose solutions.

Responsibilities

• Provide technical & functional support and training to clients on call or online.
• Build and maintain good relationships with clients and coordinate with developers.
• Install and implement software and hardware components as required.
• Capture client requirements and translate into actionable solutions.

Skills

Tech Support

Client Training

Communication

Relationship Building

Job description

5

Open Position

Location

Ahmedabad

Experience

1-3 years

Job Brief

We are looking for Software Technical & Funcational Support Executive.

Job Requirements

• Need to provide technial & functional Support and training to clients on Call or Online.
• Good And Soft Communication skills.
• Manage Clients Task and Followup with Developer.
• Software, Hardware Installation and implementation.
• Build good relationship with Clients.
• Understanding of clients requirements and give best solution for the same.