Tech Support

Speqto; India; On-site; INR 122,000 - 146,000; Full time

Job summary

Speqto in Noida is seeking a motivated Tech Support Executive (Fresher) to join our IT support team. You will provide timely technical assistance via calls, emails, and chat, understanding user requirements and guiding them to product-related solutions.

Ideal candidates have basic IT knowledge, strong communication skills, and a willingness to learn in a fast-paced environment. This on-site role offers growth opportunities and a collaborative work culture.

Qualifications

• Fresh graduates welcome; any stream accepted.
• Strong verbal and written communication skills.
• Willingness to learn in a fast-paced IT environment.
• Basic understanding of software and systems troubleshooting.
• Team player with good problem-solving abilities.

Responsibilities

• Provide timely and professional technical support via calls, emails, and chat.
• Understand user requirements and assist with product- or service-related queries.
• Troubleshoot basic technical issues and escalate when needed.
• Maintain accurate records of interactions, issues, and follow-ups.
• Assist users in resolving software/system-related concerns.
• Coordinate with internal teams to address issues effectively.

Skills

Communication skills

Adaptability

Problem-solving

Attention to detail

Knowledge of industry standards

Tools

MS Office

Job description

Location: Noida Sector 62 (On-site)
Salary: ₹12,000 per month
Job Type: Full-Time

Working Days:

• Monday to Friday – Work from Office
• Saturday – Work from Home
• Sunday – Off

Working Hours: 10:00 AM – 7:00 PM

About the Role

We are looking for a motivated and customer-focused Tech Support Executive to join our team. This is an excellent opportunity for fresh graduates who are eager to build their career in technical support within a dynamic IT environment.

Key Responsibilities

• Provide timely and professional technical support via calls, emails, and chat.
• Understand user requirements and assist with product or service-related technical queries.
• Troubleshoot basic technical issues and ensure quick resolution or proper escalation.
• Maintain accurate records of interactions, issues, and follow-ups.
• Assist users in resolving software/system-related concerns.
• Coordinate with internal teams to address issues effectively.

Requirements

• Fresher graduates (Any stream – IT/Non-IT welcome).
• Basic understanding of technical concepts (software, systems, troubleshooting).
• Strong verbal and written communication skills.
• Basic knowledge of computers and MS Office tools.
• Good problem-solving ability with attention to detail.
• Willingness to learn and adapt in a fast-paced environment.
• Ability to work under supervision and meet deadlines.
• Fixed monthly salary of ₹12,000.
• Hands-on exposure to technical support in the IT industry.
• Learning and growth opportunities in a professional environment.
• Supportive and collaborative work culture.

Job Features

Job-Type : Full time

Role : Tech Support

No. Of Vaccancy : 1

Experience : Fresher

Location : Noida sector-62

Skills : Communication Skills,Adaptability,Knowledge of Industry Standards,Problem-Solving Skills,Attention to Detail.