Tech Lead - Enterprise Application Salesforce N 4C

Genpact Ltd.; Dadri; Hybrid; INR 1,800,000 - 2,800,000; Full time

Job summary

Genpact, a leader in AI-powered enterprise solutions, seeks a SFDC Tech Lead-Sales cloud, Service cloud Developer to own end-to-end Salesforce design, development, testing, and operations in a modern DevOps culture.

You will work across regions to implement regional/global requirements, build integrations with third-party platforms, and deliver scalable CRM solutions. Strong expertise in Apex, LWC, Flow, and admin/config is essential.

Qualifications

• Design, development and unit testing of Salesforce customizations and integrations.
• Collaborate with BA/Testing teams to translate business needs into CRM products.
• Proficient in Apex Classes; UI using LWC & Aura.
• Experience with Salesforce flows, process automation and screen flows.
• Experience with version control, CI/CD and DevOps.
• Hands-on with Triggers and Lightning Web Components.
• Knowledge of Salesforce development best practices and design patterns.
• Experience with Salesforce administration and configuration.
• Certifications in Salesforce are desirable.

Responsibilities

• Involve a Lead Salesforce Developer to implement Salesforce system enhancements for retail and investment management clients.
• Implement regional and global business requirements; adopt best practices; integrate with third-party platforms.
• Collaborate across teams to design and develop new features and ensure aligned enhancements.
• Develop and customize Salesforce communities and portals using Lightning components for access and collaboration.
• Follow Salesforce development standards and best practices.

Skills

Apex Classes

Lightning Web Components

LWC

Aura

Salesforce Flow

Apex Triggers

CI/CD

DevOps

Salesforce Admin

HTML/JavaScript/CSS

Git/Version Control

REST API Integration

Education

B.E / B.Tech

Salesforce Certification

Salesforce Developer Certification

Tools

Bit Bucket

Jira

Confluence

Job description

Job Description:

Tech Lead - Enterprise Application - Salesforce N

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the front‑of‑the‑line of it. Genpact’s AI Gigafactory, our industry‑first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large‑scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast‑moving, innovation‑driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of SFDC Tech Lead-Sales cloud, Service cloud Developer

As a Salesforce developer, you will take end‑to‑end ownership of your product in a modern DevOps culture. You will be responsible for the design, development, testing and operations, and deliver incrementally in iterative cycles. You will have an Agile mindset and keen interest in software engineering across a range of technologies.

Responsibilities

• You will involve aLead Salesforce Developer joining the global team to take responsibility for enchasing and implementing Salesforce system across the retail and investment management business in banking clients.
• This entails implementing regional and global requirements from the business, using best practices to increase adoption, integrate with various third‑party platforms and internal platforms to deliver a unified client ecosystem for the firm.
• The role will involve working closely with different teams, taking a hands‑on role in design and development of new features, and ensuring enhancements and solutions are in line with the vision.
• You will be responsible for developing and customizing Salesforce communities and portals using lightening components so that customers and partners can access salesforce data and collaborate with organization.
• Salesforce lightning developers must follow best practices and standards for salesforce development.

Qualifications we seek in you!

Minimum qualifications

• B.E / B.Tech
• Relevant experience in Salesforce click and code development
• Responsible for the design, development and unit testing of customizations, applications and integrations.
• Will work with a team of fellow engineers and collaborate with our BA/ Testing team to translate business needs into effective and scalable products within the CRM.
• Proficiency in Apex Classes
• Develop intuitive UI using LWC & Aura.
• Tools – Bit Bucket, Jira, Confluence
• Hands on experience with APEX classes, Triggers, and Lightning web components
• Experience with Salesforce flow capabilities, including process automation, data manipulation and screenflows
• Understanding of Salesforce development best practices, design patterns, and mitigating platform limits
• Experience working in version control and CI/CD infrastructure and DevOps
• Experience with Salesforce administration and configuration
• Possess Salesforce Developer and other related certifications.

Preferred qualifications

• Good to have knowledge of Triggers, Flows, Admin, Deployment, etc.
• Good knowledge with hands‑on HTML / JavaScript / CSS
• Deploying rapid prototyping to quickly envision the challenge and credibly propose solutions to complex challenges
• Basic Knowledge integrating Salesforce with 3rd party vendors, API integration, RESTful services
• Good knowledge with database including SQL and SOQL
• Knowledge of DevOps best practices (Version Control, CICD tools, Salesforce DX etc.) can setup fully functional CI/CD pipeline with GIT and SFDX
• Knowledge with the full development life cycle, including Agile methodologies.
• Good knowledge of Apex test classes and scripts with clean, flexible, and maintainable apex code.
• Good to have knowledge on sales cloud and marketing cloud.
• Strong written and verbal communication

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

Salesforce Administrator - CzechitasCzechitas

Required Skills

After Sales Service, Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Office 365 Deployment, People Leadership, Personal Effectiveness, Risk Management, Salesforce (Software), Storytelling, Vendor Management, VMware AirWatch, Workday

Language

English (Required)

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List

Enterprise Application Salesforce N

Remote Type

Hybrid

Work Shift

Day Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real‑world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.