Tech Junior

DNEG; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

DNEG is seeking a Tech Junior to join the Technology (I.T., and Systems) team in Bangalore, India. The role focuses on assisting the Technology Department in supporting production staff and maintaining workstation operations.

You will handle OS installs, peripheral logistics, and vendor coordination, while enabling smooth day-to-day IT support across the facility.

Qualifications

• Excellent customer service and communication abilities (English spoken and written).
• Proficient with basic workstation setup and troubleshooting.
• Familiar with standard software and IT basics.

Responsibilities

• OS installation and support: Linux, OSX, Windows.
• Workstation support: moving and setting up equipment across rooms/floors.
• Peripherals: manage monitors, keyboards, tablets, and other devices.
• Deliver equipment to employees and manage storage/sourcing.
• Liaise with vendors for parts (Dell, HP, etc.).
• Log and report issues via ticketing system.
• Monitor image quality: calibrations for viewing environments.
• Assist Technology Department with day-to-day tasks.
• Support Google Workspace, Zoom, Polycom, and related tools.

Skills

Customer service

Communication (English)

Computer literacy

Phone etiquette

Education

Computers/IT degree

Tools

Google Workspace

Zoom

Polycom

Job description

Tech Junior

Technology (I.T., and Systems) Bangalore, India

About Us

We are DNEG, one of the worlds leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montreal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney).

Location:

Mumbai

Key Purpose of the Job:

Assisting the Technology Department in supporting the production staff.

We are always looking for bright, motivated, enthusiastic Tech Juniors who have a passion to work within VFX.

Needs to Do:

• OS installation and support : Linux, OSX, Windows.
• Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors andsites smoothly and efficiently.
• Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
• Storing, sourcing and delivering equipment to and from employees.
• Dealing with vendors like Dell, HP,etcfor part replacements.
• Use a ticketing system to log/report technical problems.
• Image Quality Control: Monitor calibrations, projector calibrations, maintaining viewing environments etc.
• Misc: Assisting the Technology Department with their day-to-day tasks.
• Support GWS - Google Work Space(GMail, Google Docs, Google sheet, Google meet), Zoom, Polycom, etc.

Needs to Have:

• Excellent customer service skills
• Excellent communication skills. English spoken and written.
• Computer literacy, knowledge of how to dismantle and set up a basic workstation
• A professional and friendly phonemanner

Nice to Have:

• Degree in Computers / IT.
• Experience with creative applications such as Maya, Houdini or Nuke.
• Experience working with Linux / Windows / OSX.
• Experience working remotely over VPN, Anyware PCoIP, NoMachine.