Team Leader Insurance Sales

ISON Xperiences International; Dehradun; On-site; INR 350,000 - 550,000; Full time

Job summary

iSON Xperiences is seeking a Team Leader for Insurance Sales in Dehradun. This full-time, on-site role requires leading and coaching a sales team, driving insurance product sales, and ensuring top-notch customer service while meeting revenue and compliance goals.

The role emphasizes daily target setting, performance monitoring, and collaboration with management to optimize operations. Strong leadership, data analysis, and CRM skills are essential for success.

Qualifications

• Strong Sales and Customer Service skills to drive insurance sales.
• Effective team management and communication to lead a diverse sales team.
• Solid analytical skills to interpret data and improve performance.
• Proficiency in basic computer applications and CRM or sales tools.
• Experience in insurance sales, telesales, or contact center operations with supervisory experience preferred.
• Ability to thrive in a fast-paced, target-driven environment.
• High school diploma; business/finance degree is a plus.

Responsibilities

• Lead and supervise a sales team focused on insurance products.
• Set daily targets, monitor performance, and coach team members.
• Oversee customer interactions to ensure high-quality service and escalate as needed.
• Analyze sales reports and implement strategies to meet revenue and compliance objectives.
• Maintain documentation and ensure adherence to company policies.

Skills

Sales & Customer Service

Team Management

Communication

Analytical Skills

CRM / Sales Tools

Insurance Sales Experience

High-Pressure Environment

Education

High School Diploma

Business/Finance degree (advantage)

Tools

CRM Systems

Job description

Company Description

iSON Xperiences is a customer experience and AI solutions company that combines advanced technology with human-centered engagement. The organization focuses on transforming businesses through AI-powered tools that enhance innovation, efficiency, and seamless customer journeys. As a pioneer in AI-driven customer interaction, iSON Xperiences helps clients scale smarter, optimize operations, and build meaningful connections that go beyond automation. Team members join a future-focused environment where AI and human empathy work together to deliver superior service and business results.

Role Description

The Team Leader Insurance Sales role is a full-time, on-site position based in Dehradun. This role is responsible for leading and supervising a sales team focused on insurance products, including setting daily targets, monitoring performance, and providing coaching and feedback. The Team Leader oversees customer interactions to ensure high-quality service, supports team members in closing sales, and manages escalations to maintain customer satisfaction. Daily tasks include analyzing sales reports, implementing sales strategies, conducting training sessions, and coordinating with management to meet revenue and compliance objectives. The role also involves maintaining accurate documentation, ensuring adherence to company policies, and fostering a collaborative, goal-oriented team culture.

Qualifications

• Candidates should possess strong Sales and Customer Service skills to drive insurance sales and deliver positive customer experiences.
• Candidates should possess effective Team Management and Communication skills to lead, motivate, and guide a diverse sales team.
• Candidates should possess solid Analytical Skills to interpret data, track performance, and identify opportunities for improvement.
• Candidates should possess proficiency in basic computer applications and CRM or sales tools commonly used in insurance or contact center environments.
• Candidates should possess prior experience in insurance sales, telesales, or contact center operations, with team lead or supervisory experience preferred.
• Candidates should possess the ability to work in a fast-paced, target-driven environment and maintain professionalism in high-pressure situations.
• Candidates should possess at least a high school diploma; a degree in business, finance, or a related field is an advantage.