Sales Team Lead - Insurance

Globiva; Gurugram District, New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Globiva in Gurgaon is seeking a performance-driven Team Leader Insurance Sales (BPO) to lead a team of insurance telesales executives. The role focuses on achieving daily, weekly, and monthly sales targets while optimizing dialer utilization and ensuring high-quality customer conversions.

Ideal candidate has at least 1 year of team leadership experience in insurance sales within a BPO, with strong communication and leadership skills.

Qualifications

• 1+ year as Team Leader in Insurance Sales within a BPO/Contact Center.

Responsibilities

• Lead and motivate a team of insurance telesales executives.

Skills

Team Leadership

Dialer Management

Sales Targets

Communication

Job description

Job Title: Team Leader Insurance Sales (BPO)

Location: Gurgaon

Experience Required: Minimum 1 year in Insurance Sales Team Handling in BPO

About the Role:

We are looking for a performance-driven Team Leader Insurance Sales to lead and manage a team of telesales executives. The role involves ensuring sales targets are achieved, optimizing dialer utilization, and delivering high-quality customer conversions.

Key Responsibilities:

• Lead, motivate, and monitor a team of insurance telesales executives.
• Drive achievement of daily, weekly, and monthly insurance sales targets.
• Track and optimize dialer performance, occupancy, utilization, and sales conversions.
• Ensure compliance with IRDA guidelines and company policies.
• Train and coach the team on insurance products, objection handling, and pitching skills.
• Handle customer escalations and ensure quality service delivery.
• Maintain accurate MIS reports on sales and productivity.

Requirements:

• Minimum 1 year of experience in insurance sales as Team leader (BPO/Contact Center).
• Proven experience in dialer management, occupancy & utilization tracking, conversion improvement.
• Good understanding of insurance products and sales processes.
• Strong communication and leadership skills.
• Ability to work under pressure and achieve sales targets.

Interested candidates can share their resume to HR Sonam @ 7987505248.