Senior Team Leader - Insurance

Global Services; Vasai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Global Services in Maharashtra seeks a Senior Team Leader to guide a team of insurance professionals, drive sales performance, and ensure strong customer service. The role focuses on developing team strategies, managing daily operations, and fostering a collaborative work environment.

The candidate will lead from the front, coach agents, and collaborate across departments to meet targets while maintaining high service standards in a fast-paced insurance domain.

Qualifications

• Experience leading insurance sales teams.
• Strong knowledge of insurance products and sales processes.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and manage a team of insurance agents to achieve targets.
• Develop and implement sales strategies to drive revenue growth.
• Monitor team performance and provide feedback for improvement.
• Conduct trainings to enhance product and sales skills.
• Foster a positive, high-performing team culture.
• Handle escalated customer inquiries and resolve issues.
• Collaborate with other departments to align with goals.

Skills

Team leadership

Insurance sales

Communication

Coaching/training

Analytical skills

CRM software

Tools

CRM (Salesforce)

Sales analytics tools

Job description

We are seeking a dynamic and experienced Senior Team Leader in the insurance sector to join our team in Maharashtra. The ideal candidate will be responsible for leading a team of insurance professionals, driving sales performance, and ensuring exceptional customer service. As a Senior Team Leader, you will play a crucial role in developing team strategies, managing day-to-day operations, and fostering a positive work environment that encourages growth and collaboration.

Key Responsibilities:

• Lead and manage a team of insurance agents, providing guidance and support to achieve sales targets.
• Develop and implement effective sales strategies to enhance team performance and drive revenue growth.
• Monitor team performance metrics and provide regular feedback to team members to ensure continuous improvement.
• Conduct training sessions and workshops to enhance the skills and knowledge of team members in insurance products and sales techniques.
• Foster a positive team culture that promotes collaboration, motivation, and high performance.
• Handle escalated customer inquiries and resolve issues to maintain high levels of customer satisfaction.
• Collaborate with other departments to ensure seamless operations and alignment with company goals.

Required Skills:

• Proven experience in team management and leadership within the insurance industry.
• Strong understanding of insurance products and sales processes.
• Excellent communication and interpersonal skills.
• Ability to motivate and inspire a team to achieve targets.
• Strong analytical and problem-solving skills.
• Proficient in using CRM software and other sales tools.

If you are a results-driven leader with a passion for the insurance industry and a track record of success in team management, we encourage you to apply for this exciting opportunity.