Team Lead - Senior Manager

Zepto; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Zepto is seeking an experienced warehouse operations leader to oversee end-to-end activities from receiving to dispatch at our India hubs. You will manage inbound logistics, storage, order processing and outbound shipping as a single integrated operation.

You will build and motivate large teams, set performance standards, enforce SOPs, food safety and workplace safety, and drive improvements in cost efficiency, productivity, and inventory accuracy while collaborating with supply chain,

Qualifications

• 2–9 years of hands-on experience in motherhub operations, warehouse management or FMCG operations environments.
• Proven ability to lead and scale operations teams with high performance standards.
• Strong knowledge of inventory management systems and logistics workflows.
• Experience driving cost efficiency, productivity, and reliability improvements.

Responsibilities

• Oversee all aspects of warehouse operations from goods receiving through final shipment.
• Lead and motivate large operations teams, setting performance standards.
• Ensure adherence to SOPs, food safety regulations, and workplace safety standards.
• Coordinate cross-functionally with supply chain, logistics, procurement and QA.

Skills

Team leadership

Inventory management

Process improvement

Food safety compliance

Job description

Batch: 2019/2020/2021/2022/2023/2024.

About the role:

• You’ll oversee all aspects of warehouse operations from goods receiving through final shipment, managing inbound logistics, storage systems, order processing and outbound dispatch as an integrated whole
• You’ll lead and motivate large operations teams, setting performance standards and fostering a culture of continuous improvement and accountability
• You’ll ensure strict adherence to standard operating procedures, quality protocols, food safety regulations and workplace safety standards across all activities
• You’ll monitor and optimize key metrics including order turnaround time, team productivity, inventory shrinkage, product wastage and overall operational expenses
• You’ll maintain inventory integrity through accurate tracking, proper FIFO/FEFO rotation and reliable order fulfillment from receipt to customer dispatch
• You’ll coordinate cross-functionally with supply chain, logistics, procurement and quality assurance teams to align warehouse operations with broader business objectives

What we’re looking for:

• 2–9 years of hands‑on experience in motherhub operations, warehouse management or FMCG operations environments
• Demonstrated ability to lead and scale operations teams while maintaining high performance standards
• Strong grasp of inventory management systems, logistics workflows and food safety compliance requirements
• Track record of driving measurable improvements in cost efficiency, productivity and operational reliability