Team Lead- Sales

r3 Consultant; Hyderabad; On-site; INR 600,000 - 1,200,000; Full time

Job summary

r3 Consultant is seeking a Team Lead-Sales in Hyderabad to oversee a telecalling sales team and drive target achievement.

You will monitor daily activities, coach on pitches, manage CRM updates, and report on dashboards to optimize performance. Hindi-speaking candidates with 5+ years of experience in target-driven sales are preferred.

Qualifications

• Minimum 5 years of telecalling sales/team handling experience.
• Hindi speaking is compulsory.
• Experience managing target-driven sales teams.
• Strong leadership and communication skills.
• Ability to handle pressure and achieve targets.
• Knowledge of CRM and reporting systems.

Responsibilities

• Lead and manage a team of telecallers/sales executives.
• Monitor daily calling activities and team productivity.
• Motivate and guide the team to achieve sales targets.
• Conduct regular performance reviews and feedback sessions.
• Ensure achievement of daily, weekly, and monthly team targets.
• Track lead conversions and improve sales performance.
• Maintain sales reports, MIS, and productivity dashboards.
• Handle escalations and support team closures.
• Train new and existing telecallers on sales pitch and communication.
• Conduct call audits and improvement sessions.
• Improve objection-handling and conversion skills.
• Ensure proper CRM updates and lead management.
• Coordinate with management for campaign execution and reporting.
• Improve calling scripts and sales processes for better conversion.

Skills

Team leadership

Team management

Sales experience

Communication skills

CRM experience

Tools

CRM software

Job description

Job Title: Team Lead-Sales

Location: Hitech City, Hyderabad (Near Metro Station)

Key Responsibilities

Team Management

• Lead and manage a team of telecallers/sales executives.
• Monitor daily calling activities and team productivity.
• Motivate and guide the team to achieve sales targets.
• Conduct regular performance reviews and feedback sessions.

Sales & Target Achievement

• Ensure achievement of daily, weekly, and monthly team targets.
• Track lead conversions and improve sales performance.
• Maintain sales reports, MIS, and productivity dashboards.
• Handle escalations and support team closures.

Training & Coaching

• Train new and existing telecallers on sales pitch and communication.
• Conduct call audits and improvement sessions.
• Improve objection-handling and conversion skills.

CRM & Process Handling

• Ensure proper CRM updates and lead management.
• Coordinate with management for campaign execution and reporting.
• Improve calling scripts and sales processes for better conversion.

Mandatory Requirements

• Minimum 5 years of experience in telecalling sales/team handling.
• Hindi speaking is compulsory.
• Experience managing target-driven sales teams.
• Strong leadership and communication skills.
• Ability to handle pressure and achieve targets.
• Knowledge of CRM and reporting systems.

Preferred Skills

• Hindi & English communication preferred.
• Bengali speaking is an added advantage.
• Experience in BPO/telecalling/sales operations preferred.