Team Lead Inbound

Amazon Inc.; Gurugram District; On-site; INR 550,000 - 900,000; Full time

Job summary

Amazon India in Gurugram is seeking a shift manager to oversee FC inbound operations, including NVF and Trans, ensuring smooth daily shift execution and adherence to quality and safety standards.

You will coordinate associates, allocate tasks, monitor productivity, and drive training plans while maintaining a focus on process improvements and operational excellence.

Qualifications

• Bachelor's degree required.
• Fluent in English (spoken and written).
• Experience with Microsoft Office products and Excel.

Responsibilities

• Daily management of shift.
• Administrative management of associates.
• Job allocation to associates.
• Monitoring and mentoring of associates on productivity, quality and safety.
• Monitor status of counts and problem-solve queues.
• Responsible for shift quality and action plans.
• Preparing and implementing training and development plans for associates.
• Conduct a 4M and 5S audit for the respective work stations daily.

Skills

English fluency

Microsoft Office experience

Education

Bachelor's degree

Tools

Excel

MS Office

Job description

Job Description: At Amazon, we strive to be Earth’s most customer - centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. This position is for FC Inbound operations looking after both NVF and Trans.

Key job responsibilities

• Daily Management of shift:
• Administrative management of associates
• Job allocation to associates
• Monitoring and mentoring of associates on productivity, quality and safety.
• Monitor status of counts and problem solve queues
• Responsible for shift quality and associated action plans
• Preparing and implementing training and development plans for associates
• Conduct a 4M and 5S audit for the respective work stations on a daily basis

Basic Qualifications

• Bachelors degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Experience with Excel

Preferred Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.