Operations Team Lead, GSF Prime Now FC

Amazon Inc.; Karnataka; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Amazon Inc. is seeking an Operations Team Lead to oversee daily inbound and outbound warehousing activities in Karnataka, India. You will lead a team, optimize workflows and ensure timely, accurate dispatches while maintaining safety and quality standards.

The role emphasizes training, performance monitoring, and cross-functional collaboration to drive continuous improvement and exceptional service levels in a fast-paced fulfillment environment.

Qualifications

• 1+ years of experience in customer-facing environment, warehousing, logistics or manufacturing.
• Bachelor's degree.
• Speak, write, and read fluently in English.
• Experience with Microsoft Office products and applications.
• Experience with Excel.

Responsibilities

• Oversee and coordinate daily inbound and outbound operations to ensure efficiency, accuracy and timely execution.
• Manage a team, assign tasks, monitor performance and KPIs.
• Train and mentor team members; resolve issues; ensure safety and quality standards.
• Collaborate with cross-functional teams to drive process improvements and continuous improvement.
• Maintain high service and productivity standards across receiving, processing and dispatch functions.

Skills

Leadership

Team management

Operations oversight

Problem solving

Communication

Education

Bachelor's degree

Tools

Excel

MS Office

Job description

The Operations Team Lead is responsible for overseeing and coordinating daily inbound and outbound operations to ensure efficiency, accuracy, and timely execution. This role involves managing a team, optimizing workflows, and maintaining high service and productivity standards across receiving, processing, and dispatch functions.

Key responsibilities include supervising inbound activities such as receiving, inventory verification, and storage, as well as outbound operations including order processing, packing, and shipping. The Team Lead ensures compliance with company policies, safety standards, and quality requirements while meeting operational KPIs and deadlines.

The role also involves training and mentoring team members, monitoring performance, resolving operational issues, and collaborating with cross-functional teams to improve processes and drive continuous improvement. Strong leadership, problem-solving, and organizational skills are essential for success in this position.

Key job responsibilities

The Operations Team Lead is responsible for overseeing and coordinating daily inbound and outbound operations to ensure efficiency, accuracy, and timely execution. This role involves managing a team, optimizing workflows, and maintaining high service and productivity standards across receiving, processing, and dispatch functions.

Key responsibilities include supervising inbound activities such as receiving, inventory verification, and storage, as well as outbound operations including order processing, packing, and shipping. The Team Lead ensures compliance with company policies, safety standards, and quality requirements while meeting operational KPIs and deadlines.

The role also involves training and mentoring team members, monitoring performance, resolving operational issues, and collaborating with cross-functional teams to improve processes and drive continuous improvement. Strong leadership, problem-solving, and organizational skills are essential for success in this position.

A day in the life

• Oversee daily inbound and outbound operations by managing team performance, assigning tasks, and ensuring timely and accurate processing of goods.
• Monitor KPIs, inventory, and workflows to maintain service levels, resolve issues, and ensure compliance with safety and operational standards.
• Drive team development and continuous improvement through training, reporting, and process optimization initiatives.

About the team

GSF Prime Now FC - VAR in India focuses on ultra-fast delivery of daily essentials, enabling customers to receive orders within minutes through a network of local fulfillment hubs.

It leverages advanced technology, real-time inventory management, and efficient logistics to ensure speed, accuracy, and convenience.

This model enhances customer experience while creating a dynamic, high-paced work environment focused on operational excellence and innovation.

Basic Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Experience with Excel

Preferred Qualifications

• Experience in customer-facing environment, warehousing, logistics or manufacturing

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.